• Manage, with a small team, 5 thousand new or smaller accounts. This is achieved by talking with our partners and discussing their goals and the technology sector they primarily work in to ensure they get the support and communication they need to grow their business.• Provide the partner pricing, builds and configurations based on product availability, access to new systems and technologies, and whatever they need to support their customers.• Work with different vendors from different technology sectors and actively learn about their products and services so I can better assist the partner with what they need.• Follow leads provided to us by the company through applications or seek out leads on partnerships based on alignments in technology sectors and business goals.• Achieve a monthly revenue goal ranging from 6-8 Million dollars and exceed these goals quarterly by 20-40%.

● Manage 20 million dollars in Cisco sales orders annually and assist to identify and execute various enhancement to all management process.● Manage all communication with sales department as well as order and process customer orders and shipment of products and ensure optimal practices for all processes.● Work primarily with Salesforce and SAP for order processing, quote generation and processing, account management, SWOT analysis, etc● Verify and prepare order reports on everyday basis and manage shipments and respond to inquiries for status order and resolve all customer issues and prepare efficient schedule for projects.● Monitor and process returns according to financial requirements for both ScanSource and Cisco

● Lead a team of individuals to ensure store growth is maximized and product quality standard optimized● Place customers’ orders over the phone, in person, or with an account and pitch additional product on every order to ensure great customer service and maintain high brand equity● Brainstorm additional business and marketing strategies to streamline store level operations and build creative business to consumer (B2C) strategies● Be a mindful and enthusiastic leader to cultivate results driven teamwork and positive work culture● Diligently assist in coordinating my team while managing a timeline during special events, such as summer camps and Clemson football games

● Developed an effective and efficient marketing plan to help maximize store profit in a results driven environment● Attained multiple awards for being the top store in our district and top 10% for entire company in sales and leadership ● Experimented with various experiments for product placement and advertising to see what enhanced sales and generated greater profitability for the store● Headed a team of 5­6 individuals, who were guided through feedback, to improve their performance and have a customer-centric atmosphere for the store● Analyze store metrics for trends and patterns to remain strategic and diligent with my business to consumer (B2C) sales● Remained level-headed and focused during stressful times, such as the holidays and during customer service issues, and listened to my team and the voice of the consumer to maintain a positive store atmosphere

● Lead a team of 10­12 regular staff employees and another team of 10-12 special event employees who were staffed for the buildings and outdoor spaces we managed● Listened to the voice of the consumer to help create a personalized experience for the type of event they desired and created it to their exact specifications ● Developed the employee training book to communicate the essential functions to achieve success on the job● Completely reinvigorated and developed the way discipline was handled for employees, which functioned so well it was incorporated into other departments on campus ● Managed events that included and myriad of unique features such as specific seating arrangements, projectors and computers, sound systems and mics, dance floor, stage and podium, etc. ● Kept equipment inventoried, as well as streamlined how it was organized to help with ease of use