Benjamin Locker Email & Phone Number

Richmond, Va, Us

Mendota Heights, Minnesota, Us

Infrastructure Deployment and Administration: Coordination, provisioning, and configuration of infrastructure gear, including servers, switches, firewalls, and more, to ensure the seamless integration of new assets during acquisitions and branch moves.Standard Operating Procedures (SOPs) Development: Crafted comprehensive SOPs detailing data backup, migration, and integration processes, ensuring smooth execution and minimal disruptions to email services.End-to-End Data Migration and Integration: Oversaw the entire data migration process, leveraging IMAP email migration tools and/or BitTitan to seamlessly transition acquired company's email data into our environment while maintaining data integrity and security.Tenant Management: Managed the lifecycle of acquired company's tenants, including setting End-of-Life (EOL) dates after ensuring all emails and other data are backed up, complying with regulatory requirements and company policies, and optimizing resource utilization within our organization.Softphone Implementation and User Training: Spearheaded softphone solutions implementation, providing comprehensive user training and documentation to facilitate smooth communication transitions and enhance operational efficiency.Leadership in System and Network Discovery: Led system and network discovery for new offices, gathering technical and billing information to facilitate seamless integration and prepared for future asset management.Secure Integration of Legacy Systems: Responsible for securely integrating legacy systems with our company's environment, creating clear documentation and serving as a point of reference for office-specific nuances, ensuring efficient troubleshooting by the helpdesk.Collaboration with Helpdesk: Partnered closely with the helpdesk supervisor to streamline technical information gathering and maintenance processes, contributing to enhanced Tier 1 helpdesk success and reducing the need for ticket escalations.

New Brunswick, Nj, Us

Created Power BI dashboards to prepare reports on IoT enabled medical devices and applications.-Reported on security deliverables, compliance, stage of development, and PII data classification.-Risk reporting based on existing vulnerabilities in hardware or known threats in the National Vulnerability Database.-Created custom functions and measures to gather data that was not reflected in data sources.Performed security assessments of new and existing devices and applications.-Done for devices and apps that were developed internally and by third-party vendors.-Analyzed data flow, taking into account privacy, encryption, third-party networks, and legal standards for different data types, as well as compliance standards for countries which this data was gathered in or passed through.

-Repaired and upgraded PCs, removed malware, and installed/configured software.-Prioritized confidentiality, integrity, and availability of customer data.