Benjamin Luedtke Email & Phone Number

• Led analytics initiatives for web application with 1B+ data elements, ensuring data accuracy and developing comprehensive tracking plans• Designed and implemented data visualization dashboards to communicate key metrics and insights to executive and operational stakeholders• Developed deep learning model, achieving 99.6% accuracy, enabling data-driven decision-making for resource allocation and reducing manual data classification time by 80%• Developed KPIs to identify performance trends across multiple business units• Built data transformation workflows using Python and PostgreSQL to streamline analysis processes• Collaborated with cross-functional teams to investigate data anomalies and implement data quality improvements

• Analyzed customer behavior data to optimize service delivery and improve customer experience• Developed and maintained KPI dashboards tracking 30,000+ customer interactions• Implemented data-driven improvements resulting in 15% cost reduction and enhanced customer satisfaction • Created comprehensive reports for stakeholders, translating complex data into actionable insights - Established customer relations systems to manage and analyze 10,000+ customer inquiries

Fort Drum, Ny

• Led digital transformation initiative, developing automated data collection system for COVID-19 tracking across 20,000+ personnel • Designed and implemented enterprise planning system used by senior executives for strategic decision making • Led and trained technical team on database management and predictive modeling• Led implementation of new Enterprise Resource Planning system managing $14M in assets • Developed data collection and analysis systems that reduced reporting time by 80% while improving accuracy• Led technical operations for 600+ personnel organization, managing complex systems with $50M in assets • Implemented metrics tracking system for monitoring operational readiness across multiple units

Master Of Science - Ms, Business Analytics

Activities and Societies: Beta Gamma Sigma

Bachelor'S Degree, History