Logistics and Service ManagerResponsible for managing all operations and personnel of the Ontario Logistics and ServicePLUS Center as well as working across departments to support quality, procurement, finance, and data management. Responsible for establishing, communicating, and re-evaluating all performance metrics such as OTD, lines received, lines picked, lines shipped and QA entries. Analyze data using ERP systems to perform root cause analysis to identify and address process deficiencies.Notable Accomplishments• Maintained 100% Warehouse OTD YTD – 2023.• Implemented a Continuous Improvement culture resulting in receiving ISO9001, AS9100 in 2021 and IATF 16949 certifications in 2022 with 0 nonconformances and 0 findings.• Achieved the highest Employee Engagement score in companywide survey.• Decreased QA entries by 30% YOY by performing 8D problem solving using 4M and 5Whys root cause analysis.• Established quarterly 5S project initiative creating a culture of continuous improvement.• Maintained 0 incidents since opening site in 2020 by performing safety audits in Gemba walk, using lock out tag out and visual management.• Drove logistical cost down by 25% YOY by performing continuous improvement projects and implementing sustainability initiative in packaging products and other consumables.

Warehouse SupervisorResponsible for supervising a team of 20 warehouse associates in all operational activities at the California Distribution Center where I was accountable for more than $3 million in inventory and ship over 2,400 tons of product quarterly with 100% on time delivery record. Was responsible for developing a storage and distribution model to include warehouse/ customer locations and transportation modes to maximize operational efficiency and sustainability. Trained and developed new/ current employees in warehouse operations to uphold OSHA compliance.Notable Accomplishments• Developed and documented standardized operating procedures to receive, handle, store, ship and/or salvage products and materials per OSHA standards resulting in a 20% rate increase in productivity.• Evaluated freight and inventory costs associated with overseas transit times to ensure costs are appropriate and decreased lead times by 50%.• Responsible for lowering inventory variances, more than 5% on an annual basis, by establishing process improvements implementing 5S and Kaizen methodology.• Increased team’s operational productivity by 15% by implementing improvements in the layout of the warehouse’s outbound operations.