Benjamin Howard Email and Phone Number
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IT and Telecommunications Professional with 25 years of expertise in Program and Project Management, Relationship Development, Planning, Service Delivery, Customer Service, Executive Communication and Financial Management. Recognized for consistently exceeding expectations through hands on leadership and customer focus. Thrive on challenging opportunities to resolve problems within fast paced work environments. I enjoy working in teams with a focus on a common goal. There is no greater satisfaction than meeting or exceeding those goals and sharing in those successes. Whenever I'm faced with a roadblock or a challenge, I do not take no as an answer without fully exhausting all options.Those that have worked with me throughout the years would say that I am very detailed oriented, can multitask well, and drive escalations to resolution. I'm very comfortable presenting to an executive audience and delivering both a positive or challenging message.
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Manager Program ManagementSegra May 2019 - PresentGlen Allen, Virginia -
Program Delivery ExecutiveVerizon Business Markets 2013 - 2019Richmond, Virginia AreaSuccessfully managed 26 PMO professionals to drive Service Delivery, Incident & Problem Management, Contract and Financial Governance, SLA Analysis & Reporting, and Supplier & Risk Management for a large SLED account. Improved Customer Satisfaction scores through active listening, issue identification and resolution, and continual service improvement activities; resulting in securing new contract worth $58/year. Partnered with Sales and Engineering teams to develop strategies for retaining current business, as well as growing the business through new technologies. First leader within the SLED PMO to migrate a customer's network to Verizon's Rapid Delivery; leveraging a stream-lined contracting, quoting, ordering, and billing platform. -
Manager Project ManagementVerizon Business 2007 - 2013Glen Allen, VirginiaAssigned duties, responsibilities, and spans of authority to team of 8 project managers supporting Global Enterprise accounts with annual spend between $250K and $12M. Partnered with Sales on RFP responses and client presentations to secure new business. Provided Conflict Resolution and Escalation support to ensure successful project outcomes. Train, coach, and developed project managers through regular assessments, mid-year and end-year reviews.
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Project ManagerVerizon Business 2004 - Aug 2007Glen Allen, VirginiaFormed and led large cross-functional teams to successfully implement complex projects on time and within budget. Extensive experience with Managed WAN/LAN/WLAN, MPLS, DWDM, SONET, and Switched Ethernet service deployments. Develop or updated project plans including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing. Prepared project status reports by collecting, analyzing, and summarizing information and trends. Monitor and tracked project milestones and deliverables.
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Outside Plant EngineerBell-Atlantic / Gte Corporation 1998 - 2004Richmond, Virginia AreaManage, plan, design, budget, order, and provision facilities for 10 serving wire centers; including SONET, Digital Loop Carrier Systems, Switched Ethernet Service, and T1/T3s. Developed Method and Procedures for new vendor equipment, first office applications. Led team on the Joint Use / Pole Survey which analyzed and audited pole attachments resulting in company savings of $2M/year.
Benjamin Howard Skills
Benjamin Howard Education Details
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Electrical Engineering -
Project Management -
Project Management
Frequently Asked Questions about Benjamin Howard
What company does Benjamin Howard work for?
Benjamin Howard works for Segra
What is Benjamin Howard's role at the current company?
Benjamin Howard's current role is Program and Project Management Professional (PMP, ITIL Expert, EIT, MBA).
What is Benjamin Howard's email address?
Benjamin Howard's email address is bh****@****ast.net
What is Benjamin Howard's direct phone number?
Benjamin Howard's direct phone number is +180451*****
What schools did Benjamin Howard attend?
Benjamin Howard attended Old Dominion University, Strayer University (Va), The George Washington University.
What skills is Benjamin Howard known for?
Benjamin Howard has skills like Ms Project, Ms Office Suite, Clarity, Visio, Public Speaking, Change Management, Risk Management, Project Planning, Project Implementation, Project Coordination, Project Execution, Project Delivery.
Who are Benjamin Howard's colleagues?
Benjamin Howard's colleagues are Bailey Riddle Bouchillon, Josh Ziegler, Fredy Salazar, Ashley Edwards, Gregory Nichols, Kelly Taylor, Kailyn Newell.
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Benjamin Howard
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