Benjamin Masino Email and Phone Number

Managed and opened a Panda Express licensee account for Chartwells with a forecast of $1.5 million. Responsible for making connections with third party contractors, equipment suppliers and University of Illinois Chicago contractors to successfully complete the construction by a designated end-date. Responsible for Human Resource, Marketing, POS Technical Advisor, Licensee Ambassador, Training, Operations and Revenue Manager. Lead and trained all union associates with a positive attitude, patience and empathy.

Management Training Program encompassing: cash handling, scheduling, inventory, day to day retail operations, and ordering for an account averaging a daily revenue of 50,000 dollars. Supervised accuracy of 9 POS devices encoded with Sequoia and Blackboard programming. Assisted with daily and quarterly marketing plans, along with the development of new branded concepts in line with upcoming trends.

Assure quality of food is to the customers’ expectations and is served in a prompt manner.Assisted in setting up and breaking down of large events.

Assist management in directing and teaching current students in the dinner class by providing Vita Nova standards and expertise in the front of the house.

Moore Brothers Wine Company offers authentic, hand-made wines from small-farm wine growers. It is among the premier wine shops in America. In my position I conduct sales, off-premise tasting events, and general stocking.

Employed at restaurant for Spring of 2014 Semester.Trained in back of house and front of house for a fine dinning restaurant.Internship is a required for degree

Set-up and breakdown of events. Served food and beverages to guests. Trained and oversaw new employees.

Employed at hotel for Spring of 2013 SemesterWorked at front desk, administration, restaurant, housekeeping and engineering.Internship is required for degree