- Provide customer service by responding to customer inquiries and complaints- Assist the Parts Manager in supervising employees engaged in sales, inventory taking, or in performing services for customers- Assist the Parts Manager in basic human resources duties such as advancement, performance reviews, and disciplinary procedures- Enforce safety, health, and security rules- Assist parts front and back counter persons with customers and mechanics- Review stock aging report for returns of obsolete parts- Submit parts orders for emergency and special orders- Post parts received into inventory- Prepare claims for damaged parts and shortage of parts

- Assist both internal and external customers with their parts needs.- Ensure that customers are made aware of the entire product line and accessories.- Ensure that the procedures for handling cash and all other methods of payment are adhered to.- Ensure that parts are correctly checked against delivery notes, binned accordingly and that the delivery note is signed.- Pack and load parts correctly; and keep track of all dispatch documentation.- Report any stock damage or losses to the Parts Manager.- Maintain and update displays as required.- Assist in stock checks when required.- Maintain good relationships with all suppliers.- Well versed in CDK as well as other related parts software