Benjamin M. Email & Phone Number

Atlanta, Ga, Us

Atlanta, Georgia, United States

In this role, I provide extensive support to 3 Brand Managers overseeing 8 brands, assisting with a wide range of task including order management, product deck preparation, and client communication. I coordinate and prioritize tasks to ensure timely delivery of projects, managing hundreds of orders and requests annually with a high level of accuracy. I collaborate with different teams, including sales, project managers, and creative departments to facilitate seamless project execution and meet… Show more In this role, I provide extensive support to 3 Brand Managers overseeing 8 brands, assisting with a wide range of task including order management, product deck preparation, and client communication. I coordinate and prioritize tasks to ensure timely delivery of projects, managing hundreds of orders and requests annually with a high level of accuracy. I collaborate with different teams, including sales, project managers, and creative departments to facilitate seamless project execution and meet client expectations. Show less

Atlanta, Georgia, United States

Atlanta, Georgia, United States

•Successfully opened and maintained daily operations of a standalone stand in Krog Street Market.•Oversaw and assisted in maintaining a clean work station (including floors, work areas, equipment, walls, and refrigerators).•Daily tasks included health inspections, sales & labor reports, invoicing, and register audits before and after daily operations. •Provided direction to employees during hours of operation as well as opening and closing the store on a rotation basis•Performed… Show more •Successfully opened and maintained daily operations of a standalone stand in Krog Street Market.•Oversaw and assisted in maintaining a clean work station (including floors, work areas, equipment, walls, and refrigerators).•Daily tasks included health inspections, sales & labor reports, invoicing, and register audits before and after daily operations. •Provided direction to employees during hours of operation as well as opening and closing the store on a rotation basis•Performed other duties as requested by upper management. Show less

Atlanta

•Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.•Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.•Organized merchandise in front lanes, increasing sales by 10%.•Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.•Mentored new team members on POS system operation, customer service strategies, and… Show more •Helped customers complete purchases, locate items, and join reward programs to promote loyalty, satisfaction, and sales numbers.•Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.•Organized merchandise in front lanes, increasing sales by 10%.•Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.•Mentored new team members on POS system operation, customer service strategies, and sales goals.•Assisted customers by answering questions and fulfilling requests. Show less

Redwood City, California, United States

•Established relationships with key decision-makers within customer's organization to promote growth and retention.•Performed research to uncover potential target areas, markets and industries.•Collaborated with sales and marketing departments to support business objectives and client acquisition.•Devised SWOT analysis to create and execute business plan supporting achievement of established quotas.•Reached out to potential customers via telephone, email and in-person inquiries.

Atlanta, Ga

As a Personal Development coach, I was responsible for facilitating the BrandU workshop, focusing on Personal Value Propositions, finding passions, and solving real-world problems. I oversaw the personal development of students during a two-week program designed to inspire entrepreneurial thinking. I developed and delivered daily lectures while also evaluating students, ensuring that their personal goals and expectations are met.

Atlanta, Georgia

I was accountable for approaching potential customers, helping hesitant customers make a decision, and closing sales. I've worked closely with management to develop different sales tactics to increase overall customer experience.I joined ARTBATHSOUL in its first 3 months of opening and faced many challenges that accompany any new storefront. This was my first professional role after graduating college!Successes include repeatedly exceeding monthly sales goals, developing social… Show more I was accountable for approaching potential customers, helping hesitant customers make a decision, and closing sales. I've worked closely with management to develop different sales tactics to increase overall customer experience.I joined ARTBATHSOUL in its first 3 months of opening and faced many challenges that accompany any new storefront. This was my first professional role after graduating college!Successes include repeatedly exceeding monthly sales goals, developing social media strategies to increase company visibility by 15%, and developing a company handbook to inform new and current employees of company policies and procedures. Show less

Greater Atlanta Area

I was accountable for picking up passengers, transporting passengers safely, and keeping my vehicle in excellent condition. I worked professionally, utilizing navigation applications as well as my knowledge of the area to ensure quick and efficient travels.I joined Lyft after finalizing my college degree and entering the professional world.Successes included developing travel patterns to increase profits by 50%, remaining calm when dealing with unforeseen circumstances or… Show more I was accountable for picking up passengers, transporting passengers safely, and keeping my vehicle in excellent condition. I worked professionally, utilizing navigation applications as well as my knowledge of the area to ensure quick and efficient travels.I joined Lyft after finalizing my college degree and entering the professional world.Successes included developing travel patterns to increase profits by 50%, remaining calm when dealing with unforeseen circumstances or delays, and completing 200+ safe and successful trips in the span of two months while maintaining a 4.8/5 driver rating. Show less

Newnan, Georgia

I was accountable for floral inventory throughout the garden center of multiple locations. I worked closely with management to better understand customer habits, ensuring products were strategically placed to enhance customer satisfaction.I joined Gardenvision in order to balance work/school and to finish my college degree.Successes include developing stocking procedures to decrease inventory management time by 5% and utilizing creativity to attract customer attention to new… Show more I was accountable for floral inventory throughout the garden center of multiple locations. I worked closely with management to better understand customer habits, ensuring products were strategically placed to enhance customer satisfaction.I joined Gardenvision in order to balance work/school and to finish my college degree.Successes include developing stocking procedures to decrease inventory management time by 5% and utilizing creativity to attract customer attention to new products, increasing sales of new products by 3%. Show less

Atlanta, Georgia

I was accountable for maintaining upkeep of the 4D 'Funbelievable' Theater with periodical maintenance reports to ensure quality guest experience. I worked closely with my subordinates and other members of management to focus on ways to enhance guest experience. My main focus was ensuring things on the technical side functioned correctly.I was promoted within 5 months after displaying leadership qualities, adaptability, and excellent work ethic. I was motivated to become a leader and… Show more I was accountable for maintaining upkeep of the 4D 'Funbelievable' Theater with periodical maintenance reports to ensure quality guest experience. I worked closely with my subordinates and other members of management to focus on ways to enhance guest experience. My main focus was ensuring things on the technical side functioned correctly.I was promoted within 5 months after displaying leadership qualities, adaptability, and excellent work ethic. I was motivated to become a leader and used my new position to inspire others to reach their full potential.Successes include developing training exercises to increase employee understanding of policies and procedures by 15%, training employees in internal conflict resolution reducing internal conflict by 5%, developing inventory management procedures for constantly changing inventory, and creating an environment where employees could utilize their full potential by recognizing their strengths and how to properly use them for the tasks at hand. Show less

Atlanta, Georgia

I was accountable for assisting in the operation and maintenance of the 4D 'Funbelievable' Theater. I worked closely with my team members to deliver an excellent family experience. I joined the Georgia Aquarium team to pursue new opportunities and to continue developing my skills in customer service.Successes include maintaining a clear head on hectic days where guest count reached over 15,000, developing a system to allow flow of individuals into the theater increasing guest… Show more I was accountable for assisting in the operation and maintenance of the 4D 'Funbelievable' Theater. I worked closely with my team members to deliver an excellent family experience. I joined the Georgia Aquarium team to pursue new opportunities and to continue developing my skills in customer service.Successes include maintaining a clear head on hectic days where guest count reached over 15,000, developing a system to allow flow of individuals into the theater increasing guest satisfaction by 10%, and gaining recognition for most guest centered service. Show less

Atlanta, Ga

I was accountable for operating designated rides and attractions. Daily tasks included performing basic maintenance of attractions, interacting with guests, and completing daily checklists. I joined Zoo Atlanta to experience a change in company culture. I was excited to join a team that was focused on the conservation of different species, even though I rarely worked with animals.

Austell, Georgia

Within this role, I was accountable for handling employee information regarding hiring, processing in for employment, assigning positions, employee evaluations and any disciplinary actions, maintaining labor and cost of sales budget requirements, and controlling cost associated with the location, such as food cost, payroll cost, general supplies, and cleaning supplies through a weekly inventory. I worked with other members of management to develop more interesting training exercises, establish… Show more Within this role, I was accountable for handling employee information regarding hiring, processing in for employment, assigning positions, employee evaluations and any disciplinary actions, maintaining labor and cost of sales budget requirements, and controlling cost associated with the location, such as food cost, payroll cost, general supplies, and cleaning supplies through a weekly inventory. I worked with other members of management to develop more interesting training exercises, establish better food handling procedures and increasing worker morale. After three months of being a team lead, I was picked to be a Food Service Supervisor. I was ecstatic as it proved that my hard work while holding my previous title had payed off. Successes include ensuring each location passed food and safety regulations, passing my alcohol service certification, and receiving recognition for most improved. Show less

Austell, Georgia

Along with the roles of my previously held title within the company, I was accountable for inventory management, training new hires, and assessing customer satisfaction on a weekly basis.WIthin this role, I learned time management skills, the ins and outs of the hiring process, as well as how to carry out disciplinary actions. I fine tuned my customer service and leadership skills. It was around this time when I began to take my customer service role a lot more serious because I began… Show more Along with the roles of my previously held title within the company, I was accountable for inventory management, training new hires, and assessing customer satisfaction on a weekly basis.WIthin this role, I learned time management skills, the ins and outs of the hiring process, as well as how to carry out disciplinary actions. I fine tuned my customer service and leadership skills. It was around this time when I began to take my customer service role a lot more serious because I began to understand that it wasn't just a job but a stepping stone to bigger and better things.Successes include developing team building exercises that increased team morale by 25% and successfully conducting three separate interviews with employees who went on to become a part of the management team. Show less

Austell, Ga

I was accountable for providing guest centered service in a high-volume and fast paced environment as well as maintaining the cleanliness of both dining and food preparation areas.I joined Six Flags Over Georgia while attending Westlake High School. This was my first job! I was rehired each new operating season.Successes include contributing to overall experience, resulting in my food stand continuously breaking food sales throughout the operating season, developing new methods… Show more I was accountable for providing guest centered service in a high-volume and fast paced environment as well as maintaining the cleanliness of both dining and food preparation areas.I joined Six Flags Over Georgia while attending Westlake High School. This was my first job! I was rehired each new operating season.Successes include contributing to overall experience, resulting in my food stand continuously breaking food sales throughout the operating season, developing new methods to increase prep time by 10%, and earning employee of the month twice. Show less

Bachelor'S Degree, Psychology

College Preparatory Degree, Engineering