Benjamin Mccomb Email & Phone Number

Sydney, New South Wales, Australia

My key responsibilities as the administration manager were:• Bookkeeping• Accounts Receivable and Payable• Running Payroll• ATO Lodgments – BAS / IAS • Report generation and interpretation (Including custom Reports in Xero)• EOFY Preparation• Customer Service• Arranging quotes from trades• Liaising between Internal and External partners• Communication and project tracking systems implementationThroughout this role, I was accountable for the above responsibilities from the departing managing director of the company. I was able to implement new systems and processes that were able to assist with the shortfalls of the previous systems.

Australia

I lead an office of eighteen people amongst four departments (Administration, Support, Sales, and Development). My principal areas of responsibility included the following:• Accounts Receivable and Payable• Bookkeeping• Sales and Account Management• ATO Lodgment – BAS / PAYG• Report generation and interpretation• Oracle NetSuite• EOFY Preparation• Conflict Resolution• Asset Management including Stock take.My experience working with Biometric Systems International was a great one. I started in the support room in tech support and document manual creation for new products for client use, which was a part-time Job while I studied Accounting at Macquarie University. Following this, I was promoted to the office manager role in March 2019, which caused me to shift from on-campus studies at Macquarie University to online studies, as this became a full-time job, however I wished to continue in my studies.

Bella Vista, New South Wales, Australia

Silverwater, New South Wales, Australia

At Camnet I was responsible for running a portfolio of 100+ accounts and increasing growth through sales both within my portfolio as well as sales through external sales – through phone conversations as well as through cold calling and word of mouth referrals. I achieved positive business growth and brought over $100,000 of additional quarterly revenue into my portfolio.

Sydney, Australia

Implementing solutions across all Optus products including mobile, voice, data, fixed voice, satellite & telephony systems for the small to medium business (SMB) and fleet customer base. Providing dedicated support and aiming to deliver the greatest customer experience possible during every interaction with Optus. Accountability for ongoing relationship management with Optus, solving client pain points and identifying systematic issues/trends. Being a single point of contact for Optus, co-ordinating and engaging the relevant departments/functions to deliver a seamless customer interaction.

Sydney, Australia

As an Assistant Store Manager, My responsibilities included holding the accountability for the sales in store, driving and innovating new ways to pitch ideas to close sales

Macquarie Centre, Sydney

As a connected Home Specialist, I was part of the Leadership Team within the retail store. I was able to take escalations for unhappy customers, and was the point of contact within the store for any questions related to the connected home. In addition, I was required to lead my team in sales and set the expectations on what needed to happen

Queen St Mall, Brisbane

As a connected Home Specialist, I was part of the Leadership Team within the retail store. I was able to take escalations for unhappy customers, and was the point of contact within the store for any questions related to the connected home. In addition, I was required to lead my team in sales and set the expectations on what needed to happen

Brisbane, Australia

As a sales associate I was required to make sales to do with mobile, and home phone and internet connections, as well as basic troubleshooting for mobile sales

Sydney, Australia

AS a Service Level Planner, I was required to schedule the call centre, forecast calls and resolve issues as they arise. This could include phone lines dropping, and also liasing and maintaining the connection and call queues with our sister site in the USA

Sydney, Australia

While working as a Customer service representative, My role included taking calls from the top 10% of American Express cardmembers, as well as cross selling, assisting with inquiries such as why cards were not working, questions about credit and disputing transactions

Bachelor Of Commerce - Bcom, Accounting

Diploma, Financial Planning

Education record

Education record