Benjamin Mcferron Email & Phone Number

Blue Springs, Mo

Blue Springs, Missouri

Independence, Mo

Monitors systems and activities to ensure plasma manufacturing is performed according to cGMP and quality policyCurrent with federal, state, local and company-specific regulationsEnsures center compliance related to quality of product, employee and donor safetyReviews records and operational documents Manages CAPA with LEAN toolsTracks deviations in operational procedures, policies and trends responses to corrective actionsConducts quality assurance audits for critical control points and system elements within plasmapheresis processImplemented and facilitated quality/Medical Supervisor meetingSupervised 100% chart review in response to 3 year gap in prior quality reviewsDeveloped Error Reduction Plan with RQM/management team. Error reduction plan has led Independence to be best in company 2011,2012, and 2013 for lowest nonconformance rate per 1000 donationsProvided quality review/support for conversion from Autopheresis C to PCS2Assisted with development protocol documents, identified opportunities for revisions/modifications Collaborated with operations to develop/implement document control system Assisted with product transfer to and from freezer trailer during new Master file Freezer installation/validationManaged 14 successful inspections; including PQAG, EMEA, PPTA, and CLIA with no critical findingsCertified LEAN Yellow Belt and participated in Kaizen events, VSM sessions, and 5S of centerProvided consistent and stable leadership during quality and operations transitions on multiple occasionsExperienced with equipment including Auto-C, PCS2, Welch-Allyn, IVAC, Criticare, Omron, manual and digital Refractometers, Easy Scheduler, DIS 6.0, C3ME, and Trackwise 8Frequently participated in cross functional teams throughout the organizationOwner of all SOP’s related to the Haemonetics PCS2Study Director for 2 protocolsValidation project leader for 4 plasma walk-in free

▪ Cultivated, controlled and maintained area staff schedule▪ Provided guidance (mentor) to new and current employees to develop skills while adhering to SOPs and center policies▪ Organized time off/vacation schedules to ensure correct compensation▪ Primary Leader/director of work-flow in the plasma center▪ Certified trainer in phlebotomy and sample prep job skills▪ Tracked phlebotomy exceptions to identify yield improvement opportunitieso Created system to classify donors based on required phlebotomy skills to maximize successful VPo Implemented reward/recognition program to concentrate focus on improving VP skills

English And General Studies

High School Diploma, General Studies

Activities and Societies: Baseball, soccer.