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Benjamin Nderitu Email & Phone Number

Customer Service Specialist at Nakama Tech | Voice over IP (VoIP)|DevOps Engineer |Cybersecurity Analyst at David Allen Capital, Inc.
Location: Nairobi County, Kenya 6 work roles 2 schools
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Role
Customer Service Specialist at Nakama Tech | Voice over IP (VoIP)|DevOps Engineer |Cybersecurity Analyst
Location
Nairobi County, Kenya
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Benjamin Nderitu is listed as Customer Service Specialist at Nakama Tech | Voice over IP (VoIP)|DevOps Engineer |Cybersecurity Analyst at David Allen Capital, Inc., a with 216 employees, based in Nairobi County, Kenya. AeroLeads shows a matched LinkedIn profile for Benjamin Nderitu.

Benjamin Nderitu previously worked as Digital Marketing Specialist at David Allen Capital, Inc. and Digital Marketing Specialist at David Allen Capital, Inc.. Benjamin Nderitu holds Cyber Security, Computer And Information Systems Security/Information Assurance from Institute Of Software Technologies.

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David Allen Capital, Inc.

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About Benjamin Nderitu

At Nakama Tech, my tenure as a Customer Service Specialist revolved around leveraging my expertise in VoIP and cybersecurity to enhance customer experiences. Our team's collaborative efforts contributed to elevating service delivery standards, ensuring that technological solutions were not only effective but also resonated with our clients' needs.Previously with CCI Global, I played a pivotal role in pioneering client engagement models and implementing advanced CRM tools. These initiatives resulted in a substantial 25% boost in client retention, illustrating the impact of strategic partnerships and data-driven decision-making on business growth and customer satisfaction.

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David Allen Capital, Inc.
David Allen Capital, Inc.
Customer Service Specialist at Nakama Tech | Voice over IP (VoIP)|DevOps Engineer |Cybersecurity Analyst
houston, texas, united states
Employees
216
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6 roles

Benjamin Nderitu work experience

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Customer Service Specialist

Nairobi,Kenya

Dec 2023 - Mar 2024

Customer Support Specialist

Nairobi County, Kenya

Led the team to achieve and surpass sales targets by 30% in our first year, setting a new benchmark for excellence and growth.Pioneered the development of a client engagement model that emphasizes long-term partnerships over transactional relationships, boosting client retention by 25%.Instrumental in cross-functional collaborations that enhanced our service offerings, making them more robust, scalable, and tailored to the unique needs of our clientele.Advocated for and implemented… Show more Led the team to achieve and surpass sales targets by 30% in our first year, setting a new benchmark for excellence and growth.Pioneered the development of a client engagement model that emphasizes long-term partnerships over transactional relationships, boosting client retention by 25%.Instrumental in cross-functional collaborations that enhanced our service offerings, making them more robust, scalable, and tailored to the unique needs of our clientele.Advocated for and implemented cutting-edge CRM and analytics tools, enhancing our sales process efficiency and enabling data-driven decision-making. Show less

Oct 2022 - May 2023

It Support Specialist

Murang'A County, Kenya

Drove significant business growth, securing key accounts that resulted in a 40% increase in annual revenue.Cultivated a culture of innovation within the team, encouraging the exploration of new markets and technologies, which led to the launch of two major service lines.Enhanced our strategic partnerships, doubling the network of industry collaborators and opening new channels for co-developed solutions.

Aug 2021 - Jul 2022

Cyber Security Analyst

Successfully managed and grew key accounts by 50%, thanks to a consultative sales approach and deep understanding of data analytics and its impact on business growth.Played a pivotal role in a cross-departmental team that developed a new analytics platform, contributing to a 20% increase in client engagement.Recognized as the 'Top Performer' for two consecutive years, a testament to my commitment to excellence and results-driven approach.

Jun 2018 - Dec 2020
Team & coworkers

Colleagues at David Allen Capital, Inc.

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2 education records

Benjamin Nderitu education

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What company does Benjamin Nderitu work for?

Benjamin Nderitu works for David Allen Capital, Inc..

What is Benjamin Nderitu's role at David Allen Capital, Inc.?

Benjamin Nderitu is listed as Customer Service Specialist at Nakama Tech | Voice over IP (VoIP)|DevOps Engineer |Cybersecurity Analyst at David Allen Capital, Inc..

Where is Benjamin Nderitu based?

Benjamin Nderitu is based in Nairobi County, Kenya while working with David Allen Capital, Inc..

What companies has Benjamin Nderitu worked for?

Benjamin Nderitu has worked for David Allen Capital, Inc., Nakama Tech, Cci Global, Ministry Of Lands, Public Works, Housing, And Urban Development, and Software Technologies Limited.

Who are Benjamin Nderitu's colleagues at David Allen Capital, Inc.?

Benjamin Nderitu's colleagues at David Allen Capital, Inc. include Holly Bailey, Delone Hayes, Anthony Ervin, Tina Ebeling, and Megan Davis Cruz.

How can I contact Benjamin Nderitu?

You can use AeroLeads to view verified contact signals for Benjamin Nderitu at David Allen Capital, Inc., including work email, phone, and LinkedIn data when available.

What schools did Benjamin Nderitu attend?

Benjamin Nderitu holds Cyber Security, Computer And Information Systems Security/Information Assurance from Institute Of Software Technologies.

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