Benjamin Parkermeyer Email & Phone Number

Kirkland, WA, US

Kirkland, Washington, United States

Kirkland, WA

Bellevue, WA

Manage all company PC’s and server. Maintain Company Web Page and Domain space. Install and maintain company network (wired/Wireless).

Microsoft Campus, Redmond, WA

Install and implement connectivity and high-end systems products. Participate in the configuration and support of internal systems. Perform repair and parts replacement on desktops/laptops/tablets. Complete helpdesk training course and 4 major OEM platform certifications (Dell, HP, Toshiba, and Lenovo). Monitor and document daily service activity..

Redmond, WA

Install and implement connectivity and high-end systems products. Participate in the configuration and support of internal systems. Perform repair and parts replacement on desktops/laptops/tablets. Complete helpdesk training course and 4 major OEM platform certifications (Dell, HP, Toshiba, and Lenovo) within 30 days of hiring. Monitor and document daily.

Kirkland, WA

• Support the CoroWare Data Center in planning and implementing a firewall upgrade from a single firewall to a redundant multi system firewall.
• Assist in Data Center evaluation for consolation of servers and recommend new hardware for project
• Recommend backup solution for data center systems as well as client desktop and laptops.

Seattle, WA

Supporting all the Computers on wheels and desktop infrastructure. Provide Executive Support as needed. Assisted in developing a process for verification baseline for the Computes on wheels. Develop and implement test plans for battery tests and rotation to validate all hospital Computers on wheels.

Redmond, WA

• Support all managed laptops and desktops in the Microsoft Platform Next org.
• Planned, purchased, and setup a portable Audio Video rig for supporting biweekly state of the org and all hands meetings.
• Setup and maintained group OneNote for IT collaboration.
• Setup a NetGear managed switch to support a render farm private vlan connection to a couple sinology NAS.

Palo Alto, CA

• Primary desktop software (windows) support technician for 700+ research and development users and supporting staff. Main responsibility is break fix all Microsoft windows and office client issues as well as supporting.
• Has completed and received DOD Security Clearance
• Manage Conference Rooms and Auditorium IT and A/V equipment

Santa Clara, CA

Maintain all IT supported servers (windows 2000 & windows 2003) including daily backups and hardware upgrades.Monitor daily, weekly, and monthly backups on Symantec/VERITAS Net backup Exec 5.1 and monitor Quantum ATL’s connected to the Master/Media servers.Install and migrate new servers for IT owned and customer owned servers.Manage backup tapes for.

Santa Clara Valley & Monterey Bay, CA

• Respond to 24-hour and 4-hour reactive calls in coverage area at customer’s homes and businesses. Normal coverage areas include Monterey to Redwood City.
• Respond to calls 24 hours a day throughout the Bay Area for a 1- week period every 4 weeks.
• Replace and install parts determined by the Hewlett Packard Call Center to repair the customer’s problem.
• Diagnose problems and find solutions in a timely manner to prevent customer down time.
• Service HP and Compaq Laptops and Servers; and HP, Digital, Tektronix, Lexmark and other printers.

Microsoft Campus, Redmond, WA

• Maintain systems, solve and repair customer problems on the Microsoft Campus.
• Executive Support Services Technician: (September 2001 - March 2002) o Maintain and repair executive computers, e-mail, and messaging systems. o Provide support for issues that occurred for any executives and support.

Kirkland, WA

• Manage the sales staff, and assist in weekly schedules.
• Sell computers; keep the store presentable for customers

Computer Science

Engineering

Computer Science