Received a promotion to Enterprise Mexico Account Representative within 6 months of employment. - #1 performer out of all Mexico Sales Representatives for 4 consecutive years (2021-2024) - 2021-24 – Managed over 9,000 shipments- Trained and managed internal employee groups of daily operations and expectations - Maintained customer relationships through transparent and open communication- Uncovered Mexico opportunities within existing books of business - account penetration once activated- Held conference calls in a bilingual setting, coordinated shipments with MX POCs ensuring no lapse of communication - Made quick and concise decisions resulting in solutions for customers when issues arise TQL connects customers with shipping needs with carriers that have the available capacity and service offerings. We work with a network of more than 90,000+ carriers to create greater supply chain efficiencies for our customers. This network, combined with our industry-leading technology and unmatched service has been the key to our growth, plain and simple.

- Negotiated with carriers to understand their needs, pricing, and availability to maximize margins- Built rapport with carriers, leading to greater margins on various accounts- Showcased the ability to quickly learn a new position with no prior experience - Became a reliable primary point of contact for carriers with unlimited availability to guarantee the highest customer satisfaction

• Clients – iTutorGroup.com • Facilitated virtual classrooms up to 6 students• Cooperated with international students to tailor content relative to their experiences to enrich learning experience• Demonstrated lesson plans while guiding students

• Guided secondary students in their journey learning English as a second language• Presented cultural perspectives of an being American• Taught proper spelling, grammar, and pronunciation of British English• Created and presented lesson plans to classrooms of upwards of 30 students• Managed classroom and provided equal learning opportunities to student.

• Supervised and advocated over 100 employees, up to 20 during shifts, and created weekly schedules• Cooperated with costumers, was attentive and solved any costumer concerns• Settled financial books for daily totals and handled up to $10,000 in cash• Introduced and implemented high quality work habits to new employees• Developed great professional relationship with owner, which lead to multiple position promotions