Responsibilities include customer service, cash handling, shipping, data management, digital uploads and downloads, transportation, and proper emplacement of lighting and photography equipment. • Manages large groups of diverse individuals with premier customer service; knowledge of best practices in customer service and how to implement them.• Solves varied problems with creative problem solving; finds unique solutions to issues to help overcome hitches in the workflow.• Organizing… Show more Responsibilities include customer service, cash handling, shipping, data management, digital uploads and downloads, transportation, and proper emplacement of lighting and photography equipment. • Manages large groups of diverse individuals with premier customer service; knowledge of best practices in customer service and how to implement them.• Solves varied problems with creative problem solving; finds unique solutions to issues to help overcome hitches in the workflow.• Organizing and filing proper paperwork for jobs; creates processes to streamline paperwork and organization to ensure accuracy.• Experience with various internet and electronic devices and procedures for troubleshooting; tested new technology in the market to provide feedback for the company about its next steps in innovation. Show less

Responsibilities included implementing sales and customer relations strategies, staffing, payroll, cash management, and inventory management, and reporting to coordinate with General Manager.• Provided supervisory oversight to track sales trends and worked towards being the top store in the company based on metrics tracking business growth and improvement of sales conversion vs. traffic increase; ranked #1 by corporate management. • Implemented practical customer relations standards… Show more Responsibilities included implementing sales and customer relations strategies, staffing, payroll, cash management, and inventory management, and reporting to coordinate with General Manager.• Provided supervisory oversight to track sales trends and worked towards being the top store in the company based on metrics tracking business growth and improvement of sales conversion vs. traffic increase; ranked #1 by corporate management. • Implemented practical customer relations standards focusing on service delivery and overall excellence through value-added services/capabilities, exceptional communication, and ability to quickly provide service recovery measures and salvage customer relations with sales expertise and recommendations for personalized customer solutions.• Reviewed and monitored financial records to include daily sales reports, inventory control records and analyzed business trends focusing on efficient resource utilization, productivity, and continuous improvement tactics Show less

Responsibilities encompassed deployment of company business goals & objectives to increase team member engagement, customer satisfaction, and sales projections.• Results were measured by implementing Columbia’s A+ coaching initiative and driving the team to embrace the ideas and practices they were evaluated; leadership development and communication development learning opportunity.• Merchandiser for Estero, FL outlet showroom; managed the location and display of product for $3 million… Show more Responsibilities encompassed deployment of company business goals & objectives to increase team member engagement, customer satisfaction, and sales projections.• Results were measured by implementing Columbia’s A+ coaching initiative and driving the team to embrace the ideas and practices they were evaluated; leadership development and communication development learning opportunity.• Merchandiser for Estero, FL outlet showroom; managed the location and display of product for $3 million in sales production and grew sales to over $4 million while a member of the team.• Customer Satisfaction results were attained via secret shop reports and positive customer reviews on social media. Show less