Sales Manager
CurrentOverseeing local and regional sales, promotions and campaigns • Planning and directing the hiring and training of new Sales Representatives • Directing and coordinating all sales activities• Handling and resolving customer complaints regarding a product or service • Setting discount rates and determining price schedules• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs) • Serving as the face of the organization to internal and external partners • Making data-informed decisions to drive performance and resource allocation • Developing and maintaining relationships with key clients • Setting sales quotas and goals • Overseeing and directing performance of the sales team• Identifying emerging markets to find new sales opportunities • Used variety of CRM systems to organize and target new clients and old clients• Excellent interpersonal, customer service and communication skills• Experience using CRM to manage the sales process and forecast sales• Strong analytical skills to identify trends and sales patterns• Ability to design and implement a successful sales strategy• Ability to guide and mentor sales representatives• Planning, organization and problem-solving skills • Advanced time management skills • Co-ordinated with manufacturers/vendors and production elements as liaison. • Was able promoted from Account Manager to Sales Manager 1/4/23