Overseeing local and regional sales, promotions and campaigns • Planning and directing the hiring and training of new Sales Representatives • Directing and coordinating all sales activities• Handling and resolving customer complaints regarding a product or service • Setting discount rates and determining price schedules• Advising distributors and dealers on policies and Standard Operating Procedures (SOPs) • Serving as the face of the organization to internal and external partners • Making data-informed decisions to drive performance and resource allocation • Developing and maintaining relationships with key clients • Setting sales quotas and goals • Overseeing and directing performance of the sales team• Identifying emerging markets to find new sales opportunities • Used variety of CRM systems to organize and target new clients and old clients• Excellent interpersonal, customer service and communication skills• Experience using CRM to manage the sales process and forecast sales• Strong analytical skills to identify trends and sales patterns• Ability to design and implement a successful sales strategy• Ability to guide and mentor sales representatives• Planning, organization and problem-solving skills • Advanced time management skills • Co-ordinated with manufacturers/vendors and production elements as liaison. • Was able promoted from Account Manager to Sales Manager 1/4/23

Generated over $240,000+ in sales revenue for the company in the first year alone. • Trained on how different sales techniques to both garner business and to maintain Customer retention and build referral • Trained and familiarized with Sales programs such as (Sales Rabbit and sales force) for sales generation. • Currently acting as team leader and coordinating day to day operations.

Raised more than 5000+ dollars through soliciting the public on a consistent basis for a nonprofit.Led teams out into the public to fundraise, while both keeping team, and motivated and positive. Participated in and helped organize and develop, learning, team building, brand building and fundraising activities in order to meet fundraising targets and organizational objectives.Assisted in organizing territory to go out and canvass as well as developing training and teaching new hires. Participated in working with two non-profits and building the canvassing structure interaction. Oversaw and participated in training new hires. Worked with non-profit clients to create, analyze, and apply new structures new methods to reach potential markets/clients.

Attended court hearings on domestic violence at the Rockville District CourtRecorded and compiled data for Court Watch Montgomery to facilitate monitoring cases and provide evaluations to judicial officialsConducted research on court cases, located files of victims, listened to CDs of hearingsPrepared case studies on individual cases

Organized events to grow knowledge and experience for club members; acted as liaison for field tripsHandled meeting notes, sent updates to members, maintained files

Assisted with copying, filing, correspondence, phonesParticipated in outreach programs to support homeless; sought donations from businesses