Benjamin Pickerall Email & Phone Number

Tampa, Fl, Us

- Participate in Workday Implementation training to learn key skills as they relate to HCM fundamentals, tenant set up, and organization structure.- Develop foundational skills in Workday HCM, HR, business analysis, and internal business consulting/communication to improve professional abilities.- Collaborate with team members on projects to apply acquired skills to practical business case simulations.

Tampa, Florida, United States

- Develop and implement a diverse range of instructional strategies, improving student standardized test scores by an average of 15% over each school year. - Directed the annual STEM night, coordinating with 20+ staff members and successfully engaging students schoolwide, resulting in community attendance of over 150 families.- Acts as the schoolwide Science Lead, overseeing curriculum planning and professional development for a team of 20+ teachers, contributing to a 10% improvement in overall science performance metrics.

New York, New York, United States

- Led a team of 6 teachers fostering a positive and collaborative work environment and promoting professional growth among team members, all while enhancing student learning outcomes.- Coordinated with parents, teachers, and school administrators to develop and implement individualized education plans (IEPs) for students with special needs, ensuring compliance with legal requirements and promoting student success.- Led a cross-functional team in the integration of technology into the curriculum as we transitioned to a virtual learning environment, resulting in an overall 20% increase in student engagement.

Alexandria, Virginia, United States

- Led a classroom of 25-30 students, reducing behavioral incidents through the introduction of positive reinforcement strategies.- Utilized strong communication skills, both written and verbal, demonstrated through parent-teacher conferences, student evaluations, and collaboration with colleagues.

- Provided exceptional customer service and technical support for a diverse client base through phone, email, and chat channels.- Utilized CRM systems to accurately document customer interactions and maintain detailed records of customer inquiries and resolutions.- Achieved and consistently exceeded performance targets, including call handling time, customer satisfaction scores and first-call resolution rates.

- Facilitated engaging and informative campus orientation sessions for incoming students and their families, promoting a smooth transition into university life.- Led campus tours and organized activities to familiarize students with academic buildings, residence halls, dining facilities, and other key campus locations.- Assisted in the planning and execution of orientation events, including welcome receptions, information fairs, and social activities

- Fostered a supportive and inclusive community within the residence hall by organizing and leading social, educational, and community-building activities for residents.- Provided on-call assistance and emergency response to residents, addressing and resolving issues related to safety, maintenance, and interpersonal conflicts.- Completed comprehensive training in areas such as crisis management, conflict resolution, and student development theory.

Master'S Degree, Education

Bachelor'S Degree, Sport And Fitness Administration/Management