Benjamin Robertson Email & Phone Number

Puppet, a leading provider of automation software for IT operations, is where I apply my skills and expertise as a Senior Professional Services Engineer. With over 10 years of experience in various complex IT environments, I help customers design, implement, and optimize their Puppet deployments, enabling them to achieve their IT automation goals.My core competencies include automation, solution architecture and design, scripting and programming, network administration, and security. I have multiple certifications, including the Puppet Enterprise Professional 2019 and a Bachelor of Computing (Network Design and Security) from Swinburne University in Melbourne. I am proficient in various tools and languages, such as BASH, Ruby, OpenNMS, Puppet, and Wireshark. I have built and managed stateful firewalls, such as Checkpoint, ASA, Juniper, and Fortigate, and I possess strong networking skills, covering all layers 1 through 7. I am passionate about automation and its benefits for IT efficiency, reliability, and security.I enjoy working with diverse teams and stakeholders, and I am always eager to learn new technologies and best practices. I deliver high-quality solutions that meet the customer's needs and expectations. I also contribute to the Puppet community by sharing my modules and code on GitHub and Forge. My mission is to empower IT professionals with the power of automation and to help them transform their IT operations.