Serve customers accordingly with Gucci selling ceremony.Provide exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs.Demonstrate an excellent knowledge of the products as well as of Gucci history and heritage. Guarantee cross and up-selling for all product categories.Discurse with clients and gave advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Build and strengthen relationships with customers, dealt with different nationalities and personalities and put always the customers at ease.Ensures qualitative monitoring and updating of customer information, accordingly to the company tools, in order to retain actual customers and detect new high potential ones.Ensures the achievement of individual and Store goals, enhancing and developing the business. Ensure open and constructive communication with team members, being always collaborative and proposing effective solutions.Contribute to manage the visual display of the products in accordance with Gucci visual standards.Ensure store functional maintenance and appropriate levels of products on the sales floor, in line with Corporate policies and procedures. Ensure the products replenishment and physical inventory of merchandise.Follow Company grooming, accordingly with Gucci standards and policies.

Provided exceptional customer service experience by greeting, listening and assisting customers in exceeding their needs.Demonstrated an excellent knowledge of the products as well as of Gucci history and heritage. Guaranteed cross and up-selling for all product categories.Discussed with clients and gave advices on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products.Builded and strengthen relationships with customers, dealt with different nationalities and personalities and put always the customers at ease.Ensured qualitative monitoring and updating of customer information, accordingly to the company tools, in order to retain actual customers and detect new high potential ones.Ensured the achievement of individual and Store goals, enhancing and developing the business.Fostered open and constructive communication with team members, being always collaborative and proposing effective solutions.Followed Company grooming, accordingly with Gucci standards and policies.

Sell productively while meeting or exceeding the minimum sales per hour goal set as per company policy. Greet and acknowledge clients with a friendly and engaging attitude. Assess clients’ needs by listening to their cues and recommending products that fit their personal style. Educate clients on product knowledge (fit, styling, trends and fabrication). Work collectively as a team to create a shopping experience that exceeds the client’s expectation as outlined in the ARMANI Selling program. Uphold Values of Respect, Teamwork, Professionalism, and Praise. Maintain a clean and organized sales floor that meets both visual and operational standards. Adhere to Loss Prevention guidelines and deter shoplifting by providing excellent customer service. Assist with stock related tasks.

Planning and communicating the day to day strategies among a team to reduce shrinkage on designated location.Provide training and supervise other security officers’ performance.Investigations of incidents to report to designated field managers.Prevent losses by detecting any potential shoplifting, threats or ongoing activity on sale floors and building areas.

Greeted and delivered exceptional customer service to every single client. Listed and responded resourcefully to customer requests and concerns.Understood and utilized selling skills to properly engage and present solutions to customers’ needs.Performed cashier responsibilities such as ringing sales, returns or accommodations. Successfully reserved merchandise for Shop Online Pick On Store program on an accurate and timely manner. Received merchandise and packages from the distribution centers or vendors following company’s guidelines.Performed other related duties as assigned.