Benjamin S. Email & Phone Number

Boulder, CO

• Continued same-position work (new contractor) with NOAA CLASS' 2.2 billion file, 43 petabyte, dual-site satellite data archive stored in HPSS and AWS S3
• Trained by SpectraLogic in TFinity Exascale library use, repair, troubleshooting, and maintenance.
• Designed, deployed, and migrated into a cloud-based archival solution using AWS Glacier Deep Archive.

Boulder, CO

• Responsible for the maintenance and integrity of a 466 million file, 18 petabyte, dual-site satellite data archive stored in HPSS and on a SpectraLogic tape library
• Instrumental in planning and executing an accelerated 7 month migration of 241 million files in an 11 petabyte managed tape archive from StorNext to HPSS, while simultaneously leading the conversion of existing.
• Synchronized 3 independent archives by executing a plan to validate file integrity and resolve file corruption, paving the way to decommission one archive for substantial cost savings
• Supported a 26 day disaster recovery event by optimizing archival processes to fully-restore archival service on an accelerated timetable 14x faster than normal speeds
• Solved Informix database synchronization discrepancies by developing a tool to automate the analysis and correction of over a hundred tables in a matter of a couple days instead of weeks
• Significantly increased CLASS’ dissemination capacity by designing and creating a tool to automate the bundling of terabytes of daily archived data for efficient FTP user download

Boulder, CO

• Monitored, maintained, and administered two dozen servers, DDN SAN storage, and robotic tape storage, supporting consistent uptime and successful operation of the CLASS mission
• Promptly provided on-call support for after-hours events, ensuring 24/7 operation and protecting against the loss of project assets

Boulder, CO

• Monitored and troubleshot 3 operational nodes by utilizing log files, database tables, and Linux commands, ensuring smooth operation
• Developed dozens of essential Perl and Bash scripts to aid in accurately monitoring ingest, archival, and delivery of datasets in NOAA’s CLASS satellite archive
• Identified, meticulously documented, and provided resolution testing for software defects, reducing false positives and improving code quality
• Drafted software documentation crucial for effective direction of operational procedures

Boulder, CO

• Monitored and troubleshot 3 operational nodes by utilizing log files, database tables, and Linux commands, ensuring smooth operation
• Developed dozens of essential Perl and Bash scripts to aid in accurately monitoring ingest, archival, and delivery of datasets in NOAA’s CLASS satellite archive
• Identified, meticulously documented, and provided resolution testing for software defects, reducing false positives and improving code quality
• Drafted software documentation crucial for effective direction of operational procedures

Boulder, CO

• Accurately troubleshot and repaired hardware and software issues on all brands of computers
• Automated the execution of troubleshooting tools and Windows updates through a custom DOS batch file, substantially minimizing repair turn-around time
• Decreased check-in time by 50% by coding a Javascript tool to prepare paperwork
• Skillfully explained technical concepts to novice computer users via the phone and in-person

Tucson, Arizona

• Accurately troubleshot and repaired hardware and software issues on all brands of computers
• Automated the execution of troubleshooting tools and Windows updates through a custom DOS batch file, substantially minimizing repair turn-around time
• Decreased check-in time by 50% by coding a Javascript tool to prepare paperwork
• Skillfully explained technical concepts to novice computer users via the phone and in-person

Tucson, Arizona Area

• Owned and managed a small business focused on custom web-based software solutions, using HTML and Perl on Linux-based systems
• Interacted with clients through phone and email to determine their needs, offered cost-effective solutions, and provided software technical support to ensure customer satisfaction

Bachelor Of Computer Information Systems, Computer And Information Sciences, General

Associate Of Arts (Aa), Liberal Arts And Sciences/Liberal Studies