Benjamin Schram

Benjamin Schram Email and Phone Number

Tier 2 Support Analyst at Stream Global Services
Benjamin Schram's Location
New York, United States, United States
Benjamin Schram's Contact Details

Benjamin Schram personal email

Benjamin Schram phone numbers

About Benjamin Schram

I most recently worked as a support representative for a major cloud based CRM software.I have obtained the following certifications. Salesforce.com 201 Certified AdministratorSalesforce.com 301 Certified Advanced AdministratorSalesforce.com 401 Certified Force.com DeveloperI work well in a Team environment, as well as on my own, and strive for the best possible solution. I love to find "out of the box" workarounds that WOW my customers, when possible.I love to learn new things, and often find new abilities to improve my performance.

Benjamin Schram's Current Company Details

Tier 2 Support Analyst at Stream Global Services
Benjamin Schram Work Experience Details
  • Sfdc Related
    Tier 2 Support Analytics Specialist
    Sfdc Related Mar 2009 - Mar 2013
    I maintain two-way communication with customers on a regular basis, ensuring that I resolve all issues and questions that are brought to me.I work directly with Customers to discuss questions/issues primarily in the field of Analytics.This encompasses standard and custom fields, field level security, profile permissions, user licenses, formulas, and just about everything that can effect reports, dashboards, or list-views.
  • Stream Global Services
    Tier 2 Support Analyst
    Stream Global Services Apr 2006 - Mar 2013
    View
  • Ponderosa Steakhouse
    Cashier
    Ponderosa Steakhouse Mar 2001 - Jul 2001
    Greeted customers and took food ordersCleared tables and refilled customer drinksOperated cash register

Benjamin Schram Skills

Salesforce.com Customer Service Troubleshooting Call Center Customer Satisfaction Documentation Salesforce.com Advanced Administrator Certification Salesforce.com Certified Administrator Salesforce.com Developer Certification Force.com Cloud Computing Sfdc Technical Support Software Documentation Call Centers Analytics Salesforce.com Implementation Customer Experience Crm Apex Data Loader Salesforce.com Certified Developer Windows 7 Paas Salesforce.com Administration

Benjamin Schram Education Details

Frequently Asked Questions about Benjamin Schram

What is Benjamin Schram's role at the current company?

Benjamin Schram's current role is Tier 2 Support Analyst at Stream Global Services.

What is Benjamin Schram's email address?

Benjamin Schram's email address is fa****@****ail.com

What is Benjamin Schram's direct phone number?

Benjamin Schram's direct phone number is +131540*****

What schools did Benjamin Schram attend?

Benjamin Schram attended South Jefferson Central High School, Jefferson Community College.

What skills is Benjamin Schram known for?

Benjamin Schram has skills like Salesforce.com, Customer Service, Troubleshooting, Call Center, Customer Satisfaction, Documentation, Salesforce.com Advanced Administrator Certification, Salesforce.com Certified Administrator, Salesforce.com Developer Certification, Force.com, Cloud Computing, Sfdc.

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