Benjamin Shane Email & Phone Number

Los Angeles, Ca, Us

Los Angeles, California, United States

At Tokio Marine HCC, I serve as an Account Manager within the Cyber & Professional Lines division, specifically in the Reinsurance & Programs unit. Our division specializes in providing bolt-on insurance programs for carriers and risk-bearing organizations as reinsured solutions. This includes custom cyber liability programs and Employment Practices Liability Insurance (EPLI).Key Responsibilities include:- Manage a portfolio of healthcare accounts and programs.- Facilitate the renewal process for existing programs, ensuring seamless continuation of coverage.- Collaborate with carrier clients to innovate and fill gaps in their Business Owners Policy (BOP), General Liability (GL), or professional liability offerings.- Develop and maintain strong relationships with clients to ensure their needs are met and expectations exceeded.- Coordinate with internal teams to tailor insurance solutions that address the unique challenges and risks faced by our clients.

Los Angeles, California, United States

Served as an Account Coordinator on our Reinsurance & Programs Operations Team, specializing in delivering comprehensive operational support to our account teams. Ensured the seamless deployment and implementation of new insurance programs within our company’s systems, facilitating smooth integration and optimal performance. Collaborated closely with various departments to maintain efficiency and uphold the highest standards of service.

Los Angeles, California, United States

Supported the administration and processing of insurance policies. Handled policy issuance, renewals, and endorsements, ensuring accuracy and compliance with company guidelines. Spend time managing policy documentation, responding to customer inquiries, and collaborating with underwriters and other team members to provide excellent service and maintain efficient workflow.

Carson, California

Delivering a highly tailored driving experience to guests at the Porsche Experience Center. Provides 1:1 coaching and instruction to Porsche clients, in all current Porsche models (911, Cayman, GT3, Panamera, Macan, and Cayenne), focusing on teaching driving techniques and proper road safety. Acts as brand ambassador for Porsche, understanding and providing details, features, and benefits of each model, and engaging prospective Porsche owners on making informed purchasing decisions. Works with guests to discern goals of their attendance and creates curricula to match those goals. Instructs guests on how to operate the vehicles and how to properly deploy proper driving techniques appropriate to the course, ensuring that Porsche remains the most aspirational brand in the USA.

Burbank, California

Managed drone flight operations, specifically coordinating with FAA to file flight plans and request airspace exemptions for upcoming aerial shoots, at all major airports in California. Recruited FAA Part 107 Certified pilots (single and dual operator) for use on various job sites and projects. Responded to sales related inquires and RFP’s on behalf of company. Conducted extensive and ongoing competitive pricing analyses and created collateral material to correspond to new pricing structures.

Marina Del Rey, California

Managed creation of extensive product knowledge materials for dissemination to street teams on behalf of various brands (Toyota, JLR, Lexus, Infiniti, Fiat and Mazda). Created internal segment analyses regarding vehicle pricing, characteristics, and product availability. Contributed to brand ideation of commercials, marketing plans, and sales tactics on behalf of the clients. Worked on dozens of successful pitches, including new car launches, that were subsequently turned into nationwide experiential marketing programs (e.g. ideation for a fast driving Toyota within the Toyota Camry Thrill Ride campaign). Lead product training for road staff in order to ensure accurate presentation of vehicle knowledge. Analyzed program successes and failures in order to glean knowledge for future improvement.