Responsible for overall property operation and implementation of policies, procedures, and programsSupervise maintenance, janitorial staff, and vendors to ensure property upkeep and safetyMaintain full occupancy by marketing units, conducting applicant interviews, and managing move-ins and move-outsFoster a sense of community among residents and staff, promoting positive interactions and activitiesEnsure day-to-day financial management, including rent collection and budget adherenceManage resident files, income recertification, and compliance with regulatory requirementsHandle day-to-day administration of the property office, interacting with residents and handling inquiriesInterview, hire, train, evaluate, and motivate staff, ensuring compliance with personnel policies

•Director of operations for 84 Unit apartment community-100% Low-income Housing Tax Credit (LIHTC), HOME, and Section 8 units•Assure HUD compliance for all tenant files including Move in and annual re-certifications • Project manager on more that $300k of capital improvement projects: roof replacement, mold remediation building wide, major plumbing repairs beneath ground and grade, electric upgrades and pest elimination• Keep occupancy at 94% on average for 3 years even with ongoing mold remediation and Covid• Prepare, track and monitor operating budget, monthly variance reports, and quarterly budget reforecast reports• Preserve and add value to Owners and investors assets

Maintain accounting and leasing with YARDI software• Collect, track, post rental income; monitor and manage delinquent accounts• Effectively create and manage the property budget; and grow net operating income• Ensure maximum occupancy through effective marketing and outreach efforts and by interacting with community• Manage all on-site personnel and maintains a positive working environment• Create and maintain all tenant files in accordance with HUD LIHTC and HOME requirements

• LIHTC/Project Based Section 8 Property for Elderly and Disabled• Leasing License and Certified Occupancy Specialist• Number 1 rated affordable property in Related’s Midwestern portfolio• Develop property budget, financial analysis and reporting, accounts payable and receivable• Supervise Maintenance staff and completion of daily work orders and overall building and grounds• Calculate rents, generate leases, and execute annual renewals all with use of One Site software

Produce incremental revenue by cold-calling, closing, servicing and expanding customer base• Lead the development, implementation and sales of product lines• Manage existing relationships with vendors, delegates and partners for repeat business• Manage marketing strategies, product pricing, communication strategy, and product development• Maintain accurate records, and produced sales and product reports for higher management

• Attract tenants by advertising vacancies; obtain referrals from tenants; show units• Contract with tenants by negotiating leases; collect security deposit• Accomplish financial objectives by collecting rents; pay bills; forecasting; prepare annual budget; schedule expenditures; analyze variances;initiate corrective action• Maintain property by investigating and resolving tenant complaints; enforcing rules of occupancy;• Inspect vacant units and completed repairs; plan renovations; contract with landscaping

• Created and innovated world class training modules and special ops immersion workshops, alongside Sot-G Owner Navy Seal Chief Robert Roy, and other Seal operators• Co-Directed all aspects of executive leadership training events.• Clients included Hedge fund managers, C-level executives, Silicon Valley startups, Young Presidents association, and UCLA football team to name a few.

• Met and exceeded client mandates leading outreach effort for Naval Special Warfare's (NSW) diversity efforts.• Authored national curriculum for training and outreach events throughout USA for candidates of NSW.• Organized public speaking events and CRM with all candidates, contacts, and NSW leadership

• Created and implemented flagship long term business plan for 22 sports clubs and campus recreation department.• Oversaw all corporate sponsor partnerships. Including but not limited to; identification, cultivation, contact and contracts management.• Directed annual fund, student led solicitations, and all grants. Including daily interface with CRM software