Human Resources Manager with over 20 years of Leadership and Human Resources experience displaying the ability to interact and collaborate with multiple levels of management and diverse cultural audiences. Capable of administering federal benefits and benefits programs providing outstanding customer service, teamwork and cooperation. Excellent analytical and communication skills, both verbal and written, with strong computer software skills. Strong problem solving and decision making skills with the ability to develop and implement effective action plans throughout the customer service field. Committed to accuracy and attention to detail, confidentiality and doing the job right the first time.