Benjamin Spiller Email & Phone Number

East Greenwich, Ri, Us

Portsmouth, Ri

Responsible for executing the sales goals of a $1.2M annual sales retail locationWorked effectively with customers to provide a "better than expected" serviceOriginated and implemented a Repair/Refurbish Program generating $34k in sales and $11.4k in new payrollCreated and procured new private label productsResponsible for daily financial reportingEnhanced customer experience by developing a new streamlined system of proposals and invoicesPerformed opening and closing dutiesManaged and maintained a fleet of 20 charter and demo boatsOrganized and promoted on / off site Special Events for groups of 100+Performed staff member scheduling to maximize allotted payrollWrote Standard Operating Procedures for new and previously undocumented store operationsActively led receiving, displaying, and stocking of productsPromoted labor and delivery as new revenue streamsEfficiently handled back and front office dutiesAssisted in the recruiting, hiring, training, coaching, and disciplining of store staffFacilitated the execution of loss prevention policies and proceduresHelped to develop and maintain merchandising standards

Assumed sole responsibility for all fiscal decisions, employee hiring and firing, and program attendance Reported directly to the EPYC Board of Governors to present budget updates and program utilizationRestructured a struggling program to develop a fun, exciting and challenging atmosphere for member and nonmember youth sailors resulting in a 22% attendance increase from 2009 to 2010Increased net income by $20K yielding profitable resultsManaged a team of nine instructors and the daily activities for 90 student sailorsSupervised the daily maintenance and winterization of 4 motor boats and 26 sailboats

Ba, Psychology

Activities and Societies: Varsity Sailing Team

B.A, Psychology