Benjamin S. Email & Phone Number

Fulton, Maryland, United States

oProviding Quality Assurance Testing for the Chemical Security Anti-Terrorism Standards (CFATS) Program as a Software QA Tester contractoroUtilizing JIRA to organize, prioritize, and facilitate my QA work on Epics and StoriesoLeveraging Zephyr Squad to write scripts for dependent test casesoWorking in tandem with developers and Project Managers to address.

Baltimore, Maryland, United States

• The responsibilities I had in my role were as follows:o Worked within Jira to test various tickets within sprint sessions, and either approve for deployment or send for rework to developers.o Assisted in running tester.

South Windsor, Connecticut, United States

• Formerly employed in the following roles: Database Administrator, Business Analyst, Project Manager, and Sales Associate (15 hrs./ week average)o Utilized MySQL to create and store customer metadata and to run relevant.
• Company’s purpose was to provide user-friendly, accessible, visually appealing, and dynamic menus for small restaurants.

West Hartford, Connecticut, United States

• Was employed as a Business Analyst in the insurance distribution industry
• Served as a liaison between IT and business stakeholders to define and refine requirements,incorporate feedback, identify impediments, and improve overall processes and communication
• Worked with engineering team on issue identification, replication, estimation, and prioritization
• Facilitated user acceptance testing with clients
• Helped identify areas of improvement for an agent dashboard and recommended potential solutions/upgrades

Hartford County, Connecticut, United States

My responsibilities as a BA include:-Soliciting requirements from clients and generating user stories-Leveraging Design Thinking to create high quality and innovative deliverables-Planning of project stages including design, development and deployment.-Supporting technical team deployment with activities to ensure a smooth go-live of new processes.

Stamford, Connecticut, United States

o Created documentation like FRDs, BRDs, Use Cases, wireframes and process flows and gathered requirements in JAD sessions. Performed live product demonstrationso Translated stakeholder requirements into actionable steps and helped determine goals and milestones to ensure project success Upsold producto Conducted Scrum Master tasks and roles, such as daily.

Hartford, Connecticut Area

As a Brand Ambassador, I was in charge of distributing free samples to the clientele of numerous grocery stores. Additionally, I would help generate sales of the demoed product through verbal interaction and physical demonstrations.

Bachelor Of Science - Bs, Management Information Systems, General

Activities and Societies: Management Information Systems & Project Management Clubs• GPA: 3.4 • Relevant Coursework: o Business.

Associate Of Science - As, Management Information Systems, General

Activities and Societies: Computer Repair Club• GPA: 3.2 • Relevant Coursework: o Networking Technology o Introduction to Management.