Benjamin Stobbart Email & Phone Number

Bristol, GB

Bristol, Bristol, GB

Canberra, ACT, AU

• Benjamin was an Executive Level Assistant Director for Service Delivery Coordination Team for the Department. In this role, some key responsibilities are:
• Stakeholder engagement with Senior Executives providing Technical and Procedural advice. Develop and present decision papers for senior executives to make informed decisions as required.
• Represent the program and produces progress updates, schedule and budget at Executive meetings.
• Oversight and management of multiple projects and Business as Usual processes utilizing Agile Management Practices to deliver continuous and immediate return on investment.
• Development of High Level and Detailed Solution Designs and Cyber Security implementation planning to meet the Department’s cyber security requirements for the application being delivered.
• Ongoing management and mentoring of project teams, including formal performance review and professional development planning.

Canberra, ACT, AU

• Benjamin joined the Shared Services Centre to Support Microsoft Service Manager. In this role he performed some of the following functions:
• Management of detailed Security model information as part of the Service Manager Access Model project to allow decision-makers to make business decisions around client/partner agencies’ access to Service Manager.
• Management of scope change to include non-ICT teams on the system with varying business needs requiring the addition of another instance of Microsoft Service Manager for HR / Finance teams, as well as large-scale.
• Business Analysis of business processes to improve and implement best practice functionality within Service Manager.
• Development of automation and integration systems, saving team’s valuable time to perform other duties.
• Setup and migration of the Child Care Management Systems into Instance of Service Manager from the Department of Social Services.

Canberra, ACT, AU

• In this role, Benjamin performed:
• Service Management within the Service Desk providing exceptional customer service within the Incident Management Team
• Development of the workshop for defining the service desks’ original Service Classifications.
• Review and upgrade of Service Desk standard operating procedures.
• Performed Incident Management for Severity One incidents and specialist troubleshooting prior to escalation.
• Selected to participate in the project to appraise and implement Microsoft Service Manager 2012, a low-cost alternative replacing the Service Management tool in the process of ceasing support from the vendor.

Strathpine, QLD, AU

• In this role, Benjamin performed:
• Recruiting, training and developing of teams.
• Project Manager of store refreshes, stocktakes and large public events in retail outlets.
• Yearly budgeting, forecasting, daily financial Management, banking and financial reporting.
• External supplier relationship management.
• Staff Performance Management.

Bella Vista, NSW, AU

• In this role, Benjamin performed:
• Management of large teams of up to 50 staff with gross sales in excess of $40 million a year.
• Recruiting, training and developing teams.
• Yearly budgeting, forecasting, daily financial Management, banking and financial reporting.
• Staff Performance Management.

Benjamin started his ICT Career working on Y2K Hardware and Software replacement project with an entire ICT Environment refresh for Dasfleet. Dasfleet was an ex-government service that was privatised and it provided Car Fleet Management Services to Government Departments.The role evolved into ongoing support for the systems implemented along with the.