Benjamin Huynh Email and Phone Number

• Demand Forecasting and Resource Allocation: Leveraged quantitative and qualitative data to forecast product demand, contributing to informed decision-making in resource allocation and support prioritization within the Business Unit.• Mapped Automotive SerDes System-on-a-Chip (SoC) Landscape: Researched and analyzed the current SerDes (Serializer/Deserializer) landscape across various Original Equipment Manufacturers (OEMs), capturing critical insights into existing System-on-a-Chip implementations. Utilized warboard information, and market research reports, and collaborated closely with the sales organization to project potential SerDes revenue, vehicle shipments, variant distribution, and growth trends for the top 15 OEMs.• Strategic Business Analysis and Planning: Collaborated with cross-functional teams to define product features and specifications based on comprehensive customer needs assessment. Constructed detailed business cases integrating market dynamics, technology trends, and customer feedback to drive product development decisions.• Customer Engagement and Relationship Management: Engaged directly with customers to gather insights and understand pain points, fostering strong client relationships. Translated customer feedback into actionable recommendations for product enhancements and feature prioritization.• Collateral Creation and Pricing Strategy: Spearheaded the creation of engaging marketing collateral, including presentations, whitepapers, and product documentation, to support sales and marketing efforts. Collaborated with team members to develop a targeted pricing strategy, aligning product value with customer expectations and market positioning.• Value Proposition Development: Crafted compelling value propositions tailored to specific OEM customers, highlighting the unique advantages and benefits of our products in a competitive marketplace. Communicated these propositions effectively to internal stakeholders and external clients.

600MM+ Annual Transaction volume managed at the Speed of BusinessHigh touch, fast paced environment where data travels nationwide to the driver hand held which invoices or tickets the retail customer.Skills Developed:• Data Integrity and Analytics• Data Ingestion of New Sales Leads to ERP/AX system. (300 per month)• $400K weekly Workbench review (Transaction automation failures)• Metrics/KPI creation, analysis and presentation.• Lean Six Sigma value stream mapping and Gemba activity(Visio diagrams and Refurbishment plant tour).Projects Worked:• Fixed Asset Merchandiser Location Tracking• Value Stream Mapping/Visio, Refurbishment Plant Tour, User Interface Design, Project Meetings with IT and Business Stakeholders• Identified manual non-automated data pockets in the Field Equipment Service scan processes.• Daily Visual Management Review• Prepared and Presented Data KPIs/Metrics to IT teamAcclimated quickly to use of ice industry acronyms such as ISB, DSD.

Assisted in support of an urgent care facility.• Provided software/hardware support.• Helped with website maintenance of facility's website externally hosted in the cloud.• Updated and edited website content and posts using JavaScript, CSS/HTML, and PHP.• Supported IT in troubleshoot user related desktop issues.