With a robust background in business development and premium services operations in the Casino industry, my focus at TPG Telecom has been on forging strategic partnerships with potential customers to enhance their network. Our team's collaborative efforts have contributed to significant enhancements in customer engagement and satisfaction.Previously at The Star Entertainment Group, I steered our Business Development operations, achieving a segment value of $250M through innovative marketing and sales initiatives. These strategies were instrumental in elevating the guest experience and boosting loyalty within the premium mass member base. My leadership in these roles underscores a commitment to excellence and a drive to deliver superior value to both customers and the organization.