Benjamin Wardak Email & Phone Number

I’m Benjamin Wardak, an accomplished and proven operations manager with over 20 years of success in the gaming and food & beverage industries. I am passionate about designing and implementing process improvements aimed at streamlining activities while ramping up performance and quality. In short, I thrive at improving operations and maximizing the productivity of hotel, F&B, and casino departments through effective leadership, motivation, and strategic planning. Throughout my experience as a casino and F&B manager, I’ve developed a proven track record of success in planning, organizing, and directing all service departments, including gaming operations, slot floor management, inventory management, and other high-value services. One of my key competencies is maximizing productivity and efficiency by analyzing and optimizing casino operations – all while keeping costs tightly under control.I am currently serving as a manager at Resorts World Las Vegas. Since 1999, I’ve leveraged my unique skillset for some of Las Vegas's most well-known hospitality establishments and brands. My core strengths include managing cross-department teams, effectively managing financial resources, and ensuring next-level customer and client experiences. When I’m not doing what I love in my career, I enjoy writing novels. If you are in F&B, hospitality, or gaming, I would love to connect with you.https://www.amazon.com/stores/Benjamin-Wardak/author/B078VJB61P?ref=ap_rdr&store_ref=ap_rdr&isDramIntegrated=true&shoppingPortalEnabled=true

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  Front Services Trainer

  Resorts World Las Vegas

  May 2021 - Present - Las Vegas, Nevada, United States

  Front Services TrainerResorts World Las Vegas May 2021 - Present · 1 yr 9 mos● Excel in imparting Forbes and Resorts World elite-level service standards to both new and existing team members via training, teaching, and mentorship. ● Effectively manage valet operations, including welcoming guests, managing valet and luggage tickets, and overseeing vehicle parking and retrieval. ● Efficiently run bell operations, ensuring smooth guest experiences through room orientation and expert knowledge of hotel operations.