Benjamin Washington Email & Phone Number

Long Beach, California, Us

Leading business to rapidly automate and streamline processes at scale with our industry-leading SaaS cloud platform for smart content capture, intelligent document management and enterprise process automation. As the Principal Program Manager for our company, I lead our company to rapidly deliver business and operational benefits with process automation and instant information access. Our teams protect a nation of unstructured data with industry-leading security and DoD 5015.2-STD records management. We increase efficiency and reduce costs using electronic forms, process automation and secure records management. And we transform claims processing and policy underwriting with workflow automation and flexible integrations.

San Rafael, Ca, Us

Applied extensive experience to lead aerospace, defense, private-equity and other businesses to enhance value by improving operations, identifying growth opportunities and transforming their performance. Focusing on international and domestic strategy, operations, MRO and business development, I leverage 21+ years of aerospace & defense industry experience to deliver exceptional solutions to clients.

Responsible for the overall execution of programs, the executive reporting thereof and the customer relationship. Using my executive oversight, I ensured that programs were designed, engineered, planned and managed throughout the contract’s life cycle per the customer’s requirements and expectations, while ensuring company profitability and continuous growth.Responsibilities Included:- Providing contract execution oversight and management- Establishing goals and plans that meet project objectives- Identifying/cultivating new business opportunities and partnerships- Tracking major project task implementation and completion- Meeting with customers to formulate and review task plans and deliverable items- Preparing reports to satisfy company policies and government contractual mandates, to include monthly and quarterly activity reports (deliverables and/or services rendered), funding execution and projections to include labor and other direct costs, and interim progress review reports.

Grand Prairie, Tx, Us

Safran acquired Rockwell Collins' EMS business unit in 2019 for a reported $30B. Led Maintenance Repair Overhaul (MRO) operations profit and loss (P&L). Managed EMS Original Equipment Manufacturer (OEM) actuation and pilot control system reliability.• Improved MRO profit from $16.3M to $18.5M, in 1 year, by developing strategic plan to streamline business and position company for future growth. Revitalized business by gathering-in special product market, realizing $1.5M in synergies. Cultivated relationships that propelled company to forefront of customers’ RFQ selection.

Cedar Rapids, Iowa, Us

Guided support teams for customers encountering problems using company products. Positioned resources to manage customer requirements.• Spearheaded development of state-of-the-art Customer Response Center—streamlined resolution process and reduced customer level of effort by 25%.• Created innovative approach to American Airlines’ Collins In-Flight Entertainment (IFE) system performance. Propelled program performance 46% by converting collected data into focused, efficient improvements.• Led capture of key Boeing and Airbus pilot and flight control pursuits. Leveraged existing technology to minimize non-recurrent expenses (NRE). Expanded market share from 30% to 45%; increased profit margins by 12% percent.

Cedar Rapids, Iowa, Us

Singular distinction of being sole Product Support Manager entrusted to manage disparate Rockwell Collins In-Flight Entertainment (IFE) Systems and Electro-Mechanical Systems, concurrently.

Cedar Rapids, Iowa, Us

Randolph Afb, Tx, Us

Directed in-flight control and integration of sensors aboard $380M E-8 JSTARS and $580M E-3 Sentry (AWACS) air surveillance aircraft. Supervised 25 officers and airmen, including their career development, mentoring, performance evaluations and discipline.• Managed $5.8M annual squadron budget. Decreased spending 10% by negotiating better terms with contractors.

Randolph Afb, Tx, Us

Randolph Afb, Tx, Us

Master Of Arts (M.A.), National Security Studies

Bachelor Of Arts (B.A.), Political Science

Associate Of Arts - Aa, Aircrew Operations

Certificate