Proficiency in managing project lifecycles through various phases while meticulously developing and maintaining comprehensive documentation for customer reference.Monitoring project budgets and engineering resources to ensure consistent project timelines are met and handling change management when encountering scope creep.Consistently delivering proof of concepts and final designs on time and within budget.Creating comprehensive documentation on solution designs and training materials tailored for both basic and technical administrative groups.Provide hands-on end-user training to clients and delivered troubleshooting support following project completion.

Manage user access to Ellucian Banner for faculty and staff. Create and perform user security access reviews for various software systems campus wide. Lead for electronic forms conversion initiative through Docusign, Laserfiche, Dynamic Forms to include business process reviews and implementing lean business practices. Assisting with user management projects to include Actve Directory management. Committee Chair for the Data Standards team to revise and promote data standards across the university.

Manage the security access to Laserfiche Document Management system, which involves creating accounts and deleting accounts as well as performing quarterly security access reviews. Troubleshoot any technical problems users have with using the imaging system or the document scanning equipment. Create and manage Workflows to assist departments with automating their document processing and filing. Implementing the Record Retention rules on documents hosted inside Laserfiche. Develop resource and training materials for users as well as provide training on the document imaging system. Develop policies and procedures with regards to the use of the system as well as for on-boarding of new departments to the document management system. Manage the onboarding process for departments wanting to use Laserfiche to include review of documents and outsourcing or in-house scanning of documents, setup of folder structure and who and what level of access is granted. Develop electronic forms through Laserfiche Forms, as part of a going paperless initiative. Perform analysis of departments’ usage of the system and consult with them on how to improve efficiency and increase usage of the Laserfiche System as well as to push automation and records management. Create Laserfiche Quickfields sessions for the handling of a large batch processing of documents.Administer and create reports through the Cognos, Argos and Business Objects.Manage and maintain the department’s webpages through Wordpress, to ensure content is always current. Currently serving as the University's Records Management Officer, with the responsibility of overseeing the records management process for the university. Develop training materials and provide monthly trainings as well as consulting with departments on how to improve their handling of both paper and electronic records.

Manage and organize paper filing system and implemented a classification style system of filing documents to better comply with state mandated record retention guidelines.Runs queries through Business Objects to generate adhoc monthly and periodic reports on employees for HR and Fiscal purposes and for the analysis of employment trends within the university. Create reports on student data using Cognos reporting tool.Creates and maintains webpages for both Human Resources and Student Employment.Perform background checks on full-time/part-time and student employees. Review and track compliance of I-9 documentation.