Administrative Assistant
CurrentAs an administrative assistant and receptionist, I grew my skills through front-line work during the COVID-19 Pandemic. The role mainly included scheduling for health care professionals & patients in a high stress, fast paced environment. Day to day included interacting with a variety of patients and adapting accordingly to their needs as required. I excelled while maintaining patient confidentiality and industry standards, as well as using medical software such as PracSoft and MedDirector 3 efficiently. The clinic was mixed billing, giving me experience with both bulk-billing Medicare visits and private consultations. Throughout my time I was awarded multiple distinctions for Best Customer Service and Efficiency.