Benjamin Whiting Email & Phone Number

Dallas/Fort Worth Area

Provided research, support, and expertise to the sales team for fixture projects. Created internal educational materials and sales tools. Provided internal training on products and tools.Cross-referenced existing fixtures to different brands or more energy efficient lighting sources. Specified and designed lighting for retrofit, remodel, and new construction opportunities. Designed photometric layouts to accompany specifications.Assisted in website updates and maintenance related to fixture products. Created and implemented new features and helps on the website.Published a company-wide, mixed-media training program, adding content weekly for 4+ years.

Spearheaded the design and implementation of a customized CRM for the entire sales team. Coordinated between various internal and external teams. Structured the CRM to support company sales processes with minimal friction.

Dallas/Fort Worth Area

Customer service representative. Specialized in lighting fixture projects. Managed projects, researched appropriate lighting solutions, procured quotations, and created proposals.

Dallas/Fort Worth Area

Served customers at will call and over the phone. Managed accounts in the computer; entered orders; checked inventory and order histories; built order forms and other sales materials; collected past due monies.

Dallas/Fort Worth Area

Received incoming shipments. Pulled and prepared outgoing shipments and deliveries. Organized inventory. Performed regular inventory checks. Conceived and implemented improvements in organization and shipment protocols. Drafted internal documentation for warehouse procedures.

Bachelor Of English, English Language And Literature, General, 4.0

Graduated Summa Cum Laude

Associate Of Arts (A.A.), English Language And Literature, General, 4.0

Contributed literature to two editions of the campus literary magazine, Marine Creek Reflections. Acted as an editor for the magazine one.