Benjamin Williams Email & Phone Number

Reynoldsburg, Ohio, United States

Maintain Daily Batch Scheduling utilizing Control-MCoordinate exceptions and critical activities outside of normal processes.Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.Participate in the Daily Briefing call and post-call discussions.Demonstrate understanding of the issues discussed on the Daily Briefing call by being able to provide the impact to the business, stores, etc.Clearly and accurately document information for the Daily Briefing call before the start of the next shift.Maintain datacenter physical security and policies.Coordinate the execution of the Rapid Response processCoordinate exceptions and critical activities outside of normal processes.Use available monitors to maintain visibility of environment health and system schedules and react to issues and concerns appropriately.

Columbus, Ohio, United States

Perform customer installation, maintenance, and service calls promptly and effectively. Service electromechanical equipment like ATMs and self-checkout systems within an assigned territory. Perform maintenance repair and system overhauls. Manage infrastructure from network faults and traffic, to configuration, security, and remote system access.

Dublin, Ohio, United States

Columbus, Ohio Metropolitan Area

Columbus, Ohio, United States

Columbus, Ohio, United States

Grandview, Ohio, United States

Tier 1 IT Service Desk supporting 30,000 associates/contractors and 100,000 plus agents. Providing break fix and troubleshooting support for network, connectivity, hardware, software and mobile apps.

Columbus, Ohio Area

Provided IT contracting services ranging from inbound call center through IT Business Administrative services.

Hilliard, Ohio

Customer facing technical support

Columbus, Ohio

Columbus, Ohio

Columbus, Ohio

Columbus, Ohio

Columbus, Ohio, United States

Accountable for sales and service activities for in-store branch locations while proactively seeking new customers through in-store marketing and in-aisle prospecting. Open accounts, process teller transactions, sells and cross-sell bank products, services, and resolve complex customer service issues.