Member Services Representative
Townsend, Massachusetts, United States
- Effectively work both collaboratively and independently, managing POS, member billing, and customer check-ins
- Efficiently complete daily tasks in order to maintain the quality and cleanliness of the gym
- Quickly learn new promotions and club policies, and communicate important details to prospective members
- Successfully adapted to new ownership groups, and formed good working relationships with new management teams
- Completely and quickly resolved member issues in order to ensure a quality member experience