Accounts Manager for Car-o-liner collision repair equipment. As a representative, I offer solutions for repairing light panel repairs to larger structural repairs. Products we offer range from welding, 3 dimensional measuring, to frame straightening equipment. Additionally, I provide support through training and repair to our customers. I interact directly with managers, owners, and technicians to best determine their needs to provide them with new innovative solutions to help improve their businesses success.

Led our service team through developing, setting, and coordinating schedule for the service team. Communicated directly with customers to determine their needs regarding repairs or maintenance. Additionally, I performed other roles from delivery and installation of equipment, as well as, training collision repair technicians on our products.

Performed tasks from electrical, hydraulic, and pneumatic diagnostics, repair, and maintenance on our companies product line. The equipment includes welding, 3-Dimensional Electronic measuring, and frame straightening equipment. I interacted with customers via phone and email to create my own schedule. This role required travel to collision repair centers throughout S. Virginia, North Carolina, South Carolina.

As a service advisor, I interact with all of our companies clientele for all there automotive service and repair needs. Providing excellent customer service and building longing relationships to ensure our customers return time and time again. Perform tasks from problem solving, scheduling, sales interactions, and customer service to ensure our customers receive the top level service.

As an automotive service consultant, I assisted my customers throughout the process to ensure their repair and service needs were being performed to adequately ensure and maintain my client’s vehicles. Providing the necessary recommendations from proper maintenance, diagnostics, and repairs to help aid in vehicle longevity for all customers. As a successful service advisor, I was able to build relationships and reputation that has a lasting effect on my career.

Performed various automotive systems diagnostics and repair procedures on all makes and models of vehicles, while specializing in all Honda model vehicles. Performed tasks from major repairs to basic maintenance servicing through the utilization of tools and resources necessary to properly diagnose and repair these issues. Received on the job training and hands-on experience through the dealership, as well as, manufacturer specific training from American Honda Manufacturing located in Alpharetta, Georgia. Lastly, Interacted with service management and advisors to resolve issues encountered in the work environment.

Utilized various automotive tools and diagnostic service equipment to perform automotive services for the organization’s customers. Tested, analyzed, and diagnosed customer vehicles to determine underlying problems our customers were experiencing within any specific automotive system, so the customer's vehicle was properly diagnosis and repaired of underlying problems. Performed tasks from maintenance and repairs through proper help and training of mentors leading in the industry. Learned about the company’s products, services, and procedures to adequately perform my role in the organization. Lastly, interacted and built lasting relationships with colleagues and management to help resolve complications and overcome obstacles as necessary.

Learned the skillset and knowledge to properly operate computerized machinery in a manufacturing environment to properly progress and maintain the organizations manufacturing goals and expectations. Performed tasks, such as, product analysis to maintain the properly product standards set by the engineering staff to build a quality product for organization's customers that ensured they were receiving quality, as well as, quantity time after time.

Developed and maintained a strong partnership with management and colleagues in a team work environment with Engineers and IT staff. Therefore, I worked among a knowledgeable team to find potential problems with the company’s online Environmental Health and Safety suite through hands on interaction. Through this interaction with the company’s product I was able to learn how the company’s product impacted and improved modern day (EHS) compliance. Interactions with the software allowed for the end user perform various tasks from data entry, data retrieval, and data analytics to create representations of changes over time according to specific data collected and selected.

Studied Information Systems and Operations Management through applicable subjects necessary to develop and acquire the valuable fundamentals and technological skills that helped build the essential foundation and experience for future employment among future industry and business.

Working with Lenovo, I was member of a team in Refurbishment Operations.The position required me to interact various forms of technology on a regular basis allowing me to improve my knowledge, experience, and skillset working with the companies products and achieving the companies quality standards. I performed test and analysis to further distinguished that the repaired and refurbished products met the companies quality standards. I was able to build a relationship with management and collogues to help solve problems and resolve problems encountered in the refurbishment process allowing myself and the team to overcome obstacles while maintaining the efficiency and quality.

At the University of North Carolina at Greensboro, I held a seasonal position for the registration office on the campus while I attended the university as a full time student. This position allowed me to interact with undergraduate and graduate students providing them with further assistance and the registration process. I was able to provide further assistance to students with questions, concerns, and provided assistance or guidance as necessary. I was able to gain valuable skills through hands on experience in verbal communication, filing, interpersonal, and software application skills that allowed me to help, maintain, and enrich the experience encounter at the campus' registration department.

I gained valuable skills and experience as a seasonal position part-time cashier, which allowed me to gain experience working in a team environment building skills in customer service, team work, problem solving, and mathematics.— Working for Sear's Holding Corporation gave me an opportunity to establish a partnership with operations managers and associates to provide goods and services to customers in a retail environment.— I was able to help potential customers find merchandise in which they sought.— Also, I was able to utilize company registers to complete various transactions, such as, purchases, returns, and payments. This allowed for me gain hands-on experience handling currency that not only built trust between myself and the employer, but ensured that I was dependable and committed to accuracy through application of basic mathematical skills.— Performed additional tasks, such as, returning misplaced merchandise to it's designated location within the store’s departments ensuring that the customer experience was satisfying time and time again.— Lastly, I was able to gain experience and skills to accurately open and close register amounts ensuring the maintainance, accuracy, and integrity of the designated amounts.

I worked for this organization as a Delivery Driver, where I was able to gain experience in dependability as a service provider. Our customers and business partners were located throughout the city of Greensboro, North Carolina.— This role required delivering and returning merchandise to customers. The role gave me the opportunity to build relationships, as well as, gain experience in time management and customer relations.

For this organization, I was a seasonal Sales Associate where I gained experience in customer service, mathematics, dependability, and cash-handling skills. I performed tasks in the transaction process, such as, purchases and returns utilizing company cash registers.— Also, I provided customer service to potential customers performing request, such as, locating desired merchandise fulfilling customer wants or needs. Performed additional tasks like returning misplaced merchandise to the designated locations within our store’s departments to help meet quality and customer experience.— Learned about company products and services to help meet the expectations and values of the company.