Chief Operating Officer
CurrentSmartParcel Limited is a Technology company incorporated to provide adjuvant services to Logistics Industry towards ensuring Secured Direct Delivery of goods. 1. STRATEGYa. Deliver unbeatable efficiency to parcel delivery service in Nigeria and expand regionallyb. Deepen the growing e-commerce industry by providing much needed value layer of critical infrastructure.c. Establish policies that promote company culture and visiond. Design and implement business strategies, plans and procedures2. OPERATIONS MANAGEMENT a. Drive Company’s operating capabilities to surpass customer satisfaction and champion retention, and company goals.b. Design and implement business operations in line with company’s goals (Marketing, Sales, Operations, etc.)c. Develop, monitor and analyze key performance metricsd. Ensure optimal productivity in the operations sub-departments and oversee overall coordination of the entire value chain3. PEOPLE MANAGEMENT a. Recruit and build a team, empowered and competent staff with the right attitude to deliverb. Train and Coach members of staff intensively knowing that only well trained and motivated employees can achieve company goalsc. Coordinate performance reviews for staff members in a prudent manner.d. Employ various initiatives to coach employees to optimize their capabilities.4. FINANCIAL FUNCTION a. Manage capital investment and expenses to ensure the company achieves investor targets relative to growth and profitabilityb. Prepare financial projections and analysis of existing programs and policies.c. Helm budgeting and resource allocation efforts alongside the other C-level executives and the senior management teamBUSINESS GROWTH & DEVELOPMENT a. Presents new ideas and cash flow strategies to board of directors and other company officersb. Maintain and build trusted relationships with key customers, clients, partners, and stakeholdersc. Oversee marketing initiatives and implement better business practices.