Benjamin Klein Email & Phone Number

Charlotte, NC, US

Pineville, North Carolina, United States

Pineville, North Carolina, United States

- Orchestrated online ordering platform switch over in concert with top management - Coordinates ongoing maintenance updates to POS system and online ordering system- Contacts and screens potential candidates for hire - Completes onboarding processes of new hires working directly with the owner- Conducts weekly inventory checks and supply ordering.

Pineville, North Carolina, United States

Charlotte, North Carolina, United States

• Proofread faculty c.v.’s to make spelling and formatting corrections
• Special project for a major state institution to apply for state funds to support its extensive graduate-school programs
• Conserved time of principal to allow for additional bandwidth to continue to grow business

Charlotte, North Carolina, United States

• Participated in meetings with Silicon Valley-based angel investors
• Recommended pragmatic solutions to roadblocks standard for start-ups
• Completed corporate market analyses in relation to possible competitors and researched potential suppliers and costs

Charlotte, North Carolina Area

· Facilitated and closed 80 short sale transactions through the Salesforce CRM platform· Managed communications as center point of contact among buyer, seller, and bank parties, maintained accurate documentation· Conducted accurate data entry for sensitive client records and financial transactions· Increased new lead conversion of homeowners at risk of.

Greensboro/Winston-Salem, North Carolina Area

• Guided potential adopters through process and helped to increase site's total adoptions by 13%
• Advertised and educated the local community to increase awareness and improve walk-in traffic

Asheville, North Carolina Area

• Performed market research on prospective clients in the hospitality, outdoor recreation, and tourist attraction markets
• Developed marketing techniques that achieved a 6% increase in the firm’s social media presence

• Conducted an extensive survey to identify opportunities for increasing student attendance at university sporting events
• Developed a comprehensive strategy designed to increase revenues generated by university athletic events

• Created a cost reduction strategic plan that earned senior executive approval
• Recommended development of a smartphone app designed to attract less affluent shoppers

Winston-Salem, North Carolina

• Assisted customers as a brand ambassador throughout the store during the busy holiday shopping season
• Maintained excellent merchandise presentability to improve shop-ability and customer experience
• Provided solutions to customer issues and escalated to management as needed

Triad Area

• Sold supplemental health insurance to small businesses
• Contributed to the highest-earning district in North Carolina

Master Of Arts (Ma), Management

Ba, History, Political Science

Activities and Societies: International Relations Association, Phi Alpha Theta, Gamma Beta Phi, Pi Gamma MuLearned invaluable technical.