- Perform comprehensive, onsite audio-visual equipment support for the agency. Including, TV's,projectors and projection systems, media rooms, audio hardware and speakers, control systems.- Troubleshoot video conferencing systems including Crestron, Polycom, Cisco and Lifesize- Maintain daily communication with Client Service Lead, Technician and Project Managers regarding status of projects and tasks- Travel to off-site agency conferences as part in a support role function- Participate in training sessions, seminars and other agency conferences is required- Work with outside vendors to in coordination of Meeting Room installations.

Comedians Interviewing Musicians, Live Podcast / Producero Produced over 120 weekly live events, running the live audio in the venue, as well as the Audio and Video for the streaming portiono Programmed OBS, Facebook, and YouTube to host and stream the content

Live Events in Hospitality/ Sales Managero Managed key corporate accounts to include Oracle, Banana Republic, and DataLogic on their large-scale events of 1,000+ attendeeso Retained 90% Customer Satisfaction with 200 successful events o Produced more than $1.2 million in revenue for 2019o Worked as a Customer Service Coach to train regional sellers to increase customer survey scores across multiple criteria, resulting in a 10% average increase

o Responsible for coordinating all sub-rentals, and brought the total spending down from 9% to 2% of total budgeto Primary liaison with property to handle any issues and manage the hotel contract o Managed team members in completing assignments on time and budget

National Country Touring Artist / Production Manager, Audio Engineero Planned and executed 45 shows over a 5-month periodo Directed stage setup and managed Front of House sound for shows up to 15,000 people, effectively communicating with in-house lighting and sound technicianso Proactively organized call schedules and mapped driving routes to work with the routing of the tour