CFC Supports Planner

Secures information such as medical, psychological, and social factors contributing to client's situation, and evaluates these and client's capacities to assist in the development of plans of service for coordination services.Promotes positive health behaviors to support optimal health and well being.Provides consistent telephone contact with client, family members and caregivers to assist with the coordination of services per The Center’s protocol adhering to contract requirements by monitoring the existing plans of service.Collects information to assist the development of plans of service provided to clients.Accesses and records client and community resource information and care coordination activity.Manages multiple priorities and tasks with flexibility to enhance service coordination servicesWellness and Recognition CoChair

Processed customer returns. Loaded and unloaded inventory. Worked as a member of a team.

Ensured that the nature of service coordination is made known to all residents as a free and available resource in the building. Performed service coordination function for all residents who need assistance. Provided an accessible directory of resources related to available benefits, services and programs for residents, families, and management.Assisted and advised residents and families of the services which may be necessary to maintain a self-reliant lifestyle, encouraging residents to be proactive in meeting their social, psychological, and physical needs. Planned and promoted wellness and educational events and supported ongoing, on-site, classes related to exercise or other wellness-related activities. Educated residents, families, and staff on available benefits and services.Assisted residents in building informal support networks among themselves and with family members. Acted as a liaison between and meets with, as needed, community agencies, service providers, and residents and advocates with service providers for and may negotiate on behalf of residents for adequate, timely and cost effective provision of services. Created mutually beneficial relationships with organizations and service providers in the local community and requests donated goods and services. Created and supported resident and non-resident volunteerism among the resident population and with service organizations and schools in the community. Encouraged and supported resident-driven advocacy efforts, specifically with local leaders regarding the needs of the resident population and local community.Worked as a team member with Housing Manager(s) and other staff in serving residents and in identifying residents who need assistance.Maintained timely and accurate entry of all relevant resident interactions into AASCOnline, the web-based service coordinator software.

Photograph weddings, events, children, families, modeling portfolios, and nature.

Developed a comprehensive activities program for start-up community that provided 3 levels(Independent, Assisted Living, and Alzheimer's) of care that focused on spiritual, physical, intellectual, cultural, and emotional well-being. Negotiated contracts with vendors to provide programs to residents.Planned signature events such as the Grand Opening, Holiday Gala, Spring Craft Fair, and other seasonal holiday celebrations.Fostered over 60 partnerships with local organizations, non-profit groups, and educational institutions to identify opportunities for programs for the residents.Raised over $4,000 for the Alzheimer’s Association and other local charities.Planned and facilitated programs focused on residents’ unique needs and interests.Conducted programs 15% under budget.Hired, trained and scheduled staff, volunteers and outside vendors with 70+ hours of programming per week.Ordered supplies and managed material inventories.Marketed activities and programs internally and externally to increase participation.Coordinated transportation schedules and transported residents as needed such as trips, shopping, and medical appointments.Served as manager on duty as required on certain weekends and holidays.Photographed events as needed.

Improved the lives of the membership and the community through a commitment to serving the public.Managed the daily operations of a Regional Senior Center with over 1,200 members, and coordinated and developed innovative, award winning programs that involved the community within a limited budget. Collaborated with local businesses to form over 300 partnerships to conduct programs and defer costs.Improved internal and external marketing and promotional efforts to improve community participation through the maintenance of the website, submitting weekly press releases, and developing fliers and posters.Conducted educational and community outreach presentations to increase awareness of products and services offered at the senior center to improve the lives of the participants. Established a stronger community presence by organizing events.Volunteer recruitment, management and training with over 60 volunteers of ranging in age from 10 to 90.Designed and maintained the Council websitePhotographed events for the Department of Aging. Area Instructor for CPR, First Aid and AED for the Department of Aging staff to save costs for 8 years.

Managed and produced Senior Digest, the Baltimore County Department of Aging newspaper. Print journalist on issues that are relevant to an active elderly lifestyle with over 25,000 subscribers.Selected and edited articles for each issue.Increased advertising revenue by 25 %.

Developed functional and educational exercise programs for members based on fitness assessment results, personal goals, and availability of equipment. Provided feedback by evaluating the effectiveness of fitness programs based on one-on-one consultations.Assisted members in establishing personal fitness goals. Assured the safety of the members by educating them on proper exercise techniques and by maintaining exercise equipment.Conducted graded exercise tests and interpreted results to establish a baseline to reach long term goals.

Managed the daily operations of a Community Senior Center with over 400 members, and coordinated and developed innovative, award winning programs that involved the community within a limited budget.Coordinated community outreach to increase awareness of senior services.Formed partnerships with local businesses, community organizations and schools.Improve the aesthetics of the senior center by organizing displays and beautification of the grounds.Redesigned the newsletter to improve marketing efforts incorporating local history and member profiles.Coordinated a state of the art computer lab for seniors to take technology based classes. Increased senior center membership, volunteerism, and participation for six consecutive years.Facility management and coordination where we upgraded the woodshop, beautification of the grounds, purchased supplies for more outdoor parties, and updated information displays for easy access of materials.Recruited, trained and managed volunteers to conduct outreach and coordinate programs.

Worked in the Cancer Control Division where I provided education about cancer prevention, risk factors, survival and resources available to cancer patients and their families. Assisted with the coordination of events such as Relay for Life and Daffodil Days.