Ben Dubler Email & Phone Number

Las Vegas, Nv, Us

Las Vegas, Nevada, United States

• Meet with existing customers to assess their communication needs and estimate the amount of potential new or incremental business the account represents. • Proactively contact customers prior to contract expiration and/or responds to customer requests to problem solve, renew / revise contracts and sell additional products and services. • Develop strategies, and presentations to increase customer spend by selling complex bundled voice, data, and video solutions to existing customers. • Use consultative and value-based selling techniques to leverage the position of Cox Business to educate and influence customers. • Negotiate pricing and products with existing customers. Ensure that product pricing reflects pricing structures set at the corporate level. • Serve as main point of contact and ensure customer satisfaction throughout the sales cycle.• Make frequent contact; maintain in-depth knowledge of customers’ business, industry, and key competitors; regularly update needs analysis• Identify and route new sales opportunities to the appropriate sales groups.• Manage and maintains required pipeline, win/loss, and forecast data, providing updates as required by management.• Assist with other duties as the business dictates.

Las Vegas Metropolitan Area

• Develop and maintain sales plans, forecast data, and customer database. • Collaborate with team members and business partners to determine solutions that best meet customers’ needs and satisfaction. • Prospect small to medium business owners via a variety of methods: cold calling, prospect lists, networking, developing your own referral partners, and yes, an occasional company-provided lead. • Maintain the highest ethical sales practices, following company standards. • Own the customer experience. Think and act in ways that put our customers first and exceed their expectations of great Cox Business products, services, and world-class customer service. • Meet and exceed sales goals and overall objectives.

Las Vegas, Nv, United States

• Generate sales for delivery of solutions that meet a wide variety of new customer needs for AT&T products, services, systems & solutions within a defined territory and/or vertical.• With the assistance of support resources, identifies sales opportunities solutions for customers.• Builds/maintains network of colleagues/customers to share information and obtain prospects. • Initiates customer contacts/visits with prospective customers within a given vertical and/or territory. • Observes and participates in presenting products and services that can benefit customers needs. • Demonstrates broad and strong working knowledge of the organization's entire product and service line.• Partners with prospective clients to understand business needs, issues, strategies, and priorities to deliver value-added business solutions.• Utilizes consultative selling skills to close complex sales within a given vertical and/or territory.• Sells in accordance with Company policy, procedures and culture.• Identifies key trends & customer needs.• Leverages industry knowledge & applications in order to find and close opportunities.• Owns the initial account relationship & is responsible for meeting revenue objectives and other performance metrics.• Leverages industry knowledge and applications in order to find and close opportunities. • Meets with customers, engaging in sales activities at customer site; communicating with customers related to proposed solutions/sales, etc.; providing subject matter expertise on technical sales issues; advising customers on suitability of products based on technical needs; preparing proposals/presentations/bids, including developing pricing/strategic plans and proposed solutions/sales; researching/developing solutions with AT&T external partners, including design/engineering; researching customer business/industry to identify new sales opportunities.

Las Vegas, Nevada Area

• Identifies and compiles lists of prospective customers for use as sales leads, based on information from trade shows, newspapers, business directories, industry ads, Internet research, and other sources.• Calls on current and potential customers in an AOR (area of responsibility) to identify profitable business opportunities to partner with them to solve their problems and add value to their businesses through the parts and services offered by W. W. Williams' operational businesses.• Works with customer representatives and W. W. Williams' operational personnel to develop and demonstrate solutions to resolve customer problems, and win the business.• Prepares and presents quotations for requested repairs or repairs identified through inspections; proactively follows up with customer and negotiates to close the sale.• Provides training for new products or services to customers' personnel when requested by customer.• Attends relevant industry trade shows and conferences to solicit new business.• Joins and participates in industry associations.• Completes all the necessary reporting via reports and/or CRM system to create records of all customer contacts, sales calls and opportunities.• Works with Williams' Marketing staff to develop marketing materials, sales strategies and promotions.• Maintains the technical expertise necessary to represent and sell all OEM products and services offered by W. W. Williams.• Promotes a positive image of W. W. Williams and its employees.

Las Vegas, Nevada Area

• Provide customers with information pertaining to products, prices, availability, uses and terms• Recommend products to customers, based on customers' needs and interests• Contact customers to demonstrate products, explain features and solicit orders• Estimate and quote prices, credit or contract terms, warranties, and delivery dates• Consult with clients to resolve problems and to provide ongoing support• Prepare estimates, and proposals that meet specific customer needs• Provide customers with product samples and catalogs• Arrange and direct delivery and installation of products and equipment• Monitor market conditions, product innovations, and competitors' products, prices, and sales• Provide account management to customers by resolving operational and financial conflicts• Provide transportation consulting, periodic reviews and managing the customer process• Complete administrative duties related to account management• Follow up on accounts receivable, equipment delivery, completing reports, etc• Facilitate visits, document preparation and presentation, and ensure proper communication• Identify prospective customers by using business directories, following leads, participating in organizations and clubs and attending trade shows and conferences

Las Vegas, Nevada Area

• Network Infrastructure - Design, build and manage your wired and wireless networks• Surveillance - Improve security, operations and risk management• Keyless Entry - Control who can enter your facility• Security - Ensure safety of people and property with Intrusion Detection and Alarms• Audio/Visual - Multi-screen video walls, digital signage, conference room control, etc• Data Center Deployment - Manage growing data storage requirements• Wireless Services - Fast, reliable and fully scalable wireless coverage for business• Fire Alarm - Accurate fire detection and notification solutions for life-saving information• Nurse Call - Improve HCAHPS Survey scores by getting the right call to the right people• Collaboration - Integration of Instant Messaging, Online Video Meetings and Conferencing• Contact Center - Route calls, web chats and emails to the right person• Mobility - Stay in touch with your team without giving out personal information• Call Recording/Archiving - Fully legal and compliant call monitoring• Cloud Phone Systems - Located in secure data centers and proactively monitored• On-Site Phone Systems - Owning the system allows for a lower TCO over time• IT Solutions - Comprehensive suite of managed IT services designed to fit any business• Managed Services - Complete IT service management to support all necessary equipment• Data Center Services - Rack and Stack, cable plant and design, Project Management, etc• Cloud Services - Fully managed virtual servers, backup and disaster recovery• Email Support - Secured and backed up with Cloud Email Solutions

Las Vegas, Nevada Area

• Certified in TelePacific Hosted Platforms (HPBX)• Provide services to customers over multiple mediums• Ethernet over Copper, Fixed Wireless, T1 and Fiber• Provide all manners of Telecom Connectivity• Smart Voice, PRI, T1, SIP, Hosted PBX, POTS• Research all possible mediums to which we can deliver to customers• Manage Over 200 Customer Accounts• Respond to Triggers and Sales/Retention Campaigns• Customer Premise Visits with Accounts Billing Over $2K• Renew, reconfigure, downgrade customers reactively• React to all Technical Issues Assigned by the RROC• Final Collection Assistance Calls• Point Of Contact for all customer interfacing objectives

Las Vegas, Nevada Area

• Lead prospecting within assigned Global Accounts to grow revenue• Provide services to customers over multiple mediums• Ethernet over Copper, Fixed Wireless, T1 and Fiber• Provide all manners of Telecom Connectivity• PRI, T1, SIP, POTS, Avaya IPO ce, Nortel, Shoretel and Cisco• Provide hosting and data center options to all clientele• Utilize professional networks and relationships to create new opportunities• Build influencers within accounts to identify opportunities in complex environments• Qualify opportunities to ensure return on time and resource investment across territory• Use consultative approach to create highly differentiated solutions• Effectively lead and leverage internal resources to build the best solution for the customer• Understand customers decision processes and create a formal trial closing process

Las Vegas, Nevada Area

• Prospect, Present and Provide Telecommunications Concepts• Provide Solutions to fit the various needs of multiple businesses• Provide services to customers over Hybrid Fiber Coaxial and Fiber• Provide all manners of Telecom Connectivity• PRI, SIP, POTS, Hosted PBX• Consult with Vendors to implement services to match the needs of customers• Mentored reps to input clean orders and to provide the best options available to customers• Utilized extensive equipment background to move customers from older platforms• Partnered with multiple likeminded individuals to gain opportunities• Sold the first PRI over Coaxial solution in Las Vegas• Sold the first Metro Ethernet over Coaxial solution in Las Vegas• Sold the first Hosted PBX solution in Las Vegas• Led the market in Hosted Voice Solutions• 2011, 2012 and 2013 Winner’s Circle Recipient• Averaged Over 120% To Quota in 2011 and 2012 and Over 227% To Quota in 2013 and 2014

Las Vegas, Nevada Area

• Develop and Train a Staff of Sales and Customer Service Representatives• Managed a Staff of 7 - 15 Employees At A Time• Prospect, Present and Provide Solutions for Telecom, CCTV and Structured Cabling• Coordinate System Installations with Carriers, IT Staff and Clients• Train Clients on Solutions and Products installed• Purchase Equipment from Several Manufacturers and Suppliers• Stage and Test Equipment for Installations• Research All Possible Software and Hardware Solutions• Installed and maintained over 6,000 customers• Certified in Vodavi/Vertical, Iwatsu/Icon Voice, Tadiran and XBlue

Bachelor Of Science - Bs, Business Information Systems, 3.41

Associates Of Applied Sciences, Computing And Information Technology, 4.0

Took all the necessary courses for CCNA training.