Benjamin Phillips Email & Phone Number

Richmond, Va, Us

Richmond, Virginia, United States

The LoopNet Marketing Advisor team ensures premium ad products deliver the maximum value to our clients, positioning LoopNet as the premier advertising choice for commercial real estate. CoStar Group’s research and ad platforms contribute to the most important segment of our economy, helping businesses open offices, retail stores, warehouses, and manufacturing facilities.

Richmond, Virginia, United States

The job responsibilities involve managing a portfolio of commercial real estate contacts to ensure accurate and complete listings and transactions, building and maintaining relationships with real estate professionals to obtain property and transaction data, identifying and promoting CoStar's marketing platform, creating marketing campaigns, researching and compiling profiles of commercial real estate owners, monitoring market publications and news leads, writing CoStar news articles, acting as a product ambassador and providing world-class customer service. The job also requires partnering with the CoStar sales organization to onboard clients and provide product training and holding at least one market captainship.

Richmond, Virginia, United States

Responsible for ensuring clients maximize CoStar Group’s marketing and information products – from helping brokers and owners increase the exposure of their listings on LoopNet, to training new clients to run effective searches in CoStar. This work may include curating brokers and owners listings, ensuring they are getting the most visibility on our platform. In addition, I capture market-critical information that enables our clients to make informed high impact business decisions all while delivering exceptional customer support and ensuring we maintain and procure high-quality data.

Tampa, Florida, United States

- Provide excellent Customer Service to existing customer and internal agents- Provide support, trend supporting, and coaching to internal agents- Stay abreast of all changes to policies and procedures, developments and enhancements for all systems, products and upgrades.- Manage multiple mailboxes and daily reporting- Update account information using back office systems due to internal errors and complete accurate documentation- Review documentation, ensuring they meet policy guidelines- Handle escalated customer situations- Gather broader context about strategic direction of customer intent and share back with team and senior leadership- Act as a liaison between Intent and Process management and internal agents to gather feedback and inform of upcoming changes

Tampa, Florida, United States

-Lead all communication and content functions for Capital One’s mental health work-stream, Gray Matter, on a national level. Heavily focused on DEI (Diversity, Equity & Inclusion) efforts to assist in creating a safe space for associates with mental health issues.-Created marketing materials for events, maintained all technical procedures of events including working with external partners for guest speaker requirements and budget maintenance.

Tampa/St. Petersburg, Florida Area

Monitor and track processes, provide customer service support and training to users and escalate issues as necessary; identify exceptions and work to resolve; report out to managers on processes. Maintain and update process documentation of new and existing processes; may provide administrative support. Collect process data to help support process improvement recommendations that focus on increased productivity and reduced cost; may report out on data to internal parties. Ensure compliance with company policies and procedures, audit document files or support regular process risk assessments. Communicate to manager on process improvement suggestions. Support relationships with Third Party relationships (point of contact, reporting support). Manage central mailbox inquiries to investigate, triage questions or issues; provide recommendations or decision on how to resolve. Data entry: update systems based on inputs provided in the process. Ad-hoc projects as assigned.

Tampa/St. Petersburg, Florida Area

Performs cross-functional initiatives to proactively detect and prevent fraud from occurring; researches and documents current procedures and processes that impact fraud. Detects and addresses payment fraud, transactional fraud, identity fraud, domestic fraud, and recognizes scam situations. Implements best practices in the industry with regard to fraud prevention. Assists customers in proactively reviewing account information to either prevent possibilities of identity theft, or re-secure accounts and assist customers with steps to re-securing their identity. Subject Matter Expert (SME) in my particular concentration.

Tampa/St. Petersburg, Florida Area

As an event bartender, we are staffed to work and bartend small-to-large-scale events and festivities in the greater Tampa Bay area. We also work side by side with other marketing/event staffers and gain insight into the operations of these events.

Brandon, Fl.

Collect money for drinks served. Check identification of customers to verify age requirements for purchase of alcohol. Clean glasses, utensils, and bar equipment. Balance cash receipts. Attempt to limit problems and liability related to customers' excessive drinking. Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws. Serve wine, and bottled or draft beer. Take beverage orders from serving staff or directly from patrons. Clean bars, work areas, and tables. Plan, organize, and control the operations of a cocktail lounge or bar. Supervise the work of bar staff and other bartenders. Slice and pit fruit for garnishing drinks. Arrange bottles and glasses to make attractive displays. Create drink recipes.

Tampa, Fl

Prepares room for dining by clothing tables and setting decorations, condiments, candles, napkins, service plates, and utensils. Protects establishment and patrons by adhering to sanitation, safety, and alcohol beverage control policies. Helps patrons select food and beverages by presenting menu; offering cocktails and aperitifs; suggesting courses; explaining the chef's specialties; identifying appropriate wines; answering food preparation questions. Transmits orders to bar and kitchen by recording patrons'​ choices; identifying patrons'​ special dietary needs and special requests. Keeps kitchen staff informed by noting timing of meal progression. Serves orders by picking up and delivering patrons' choices from bar and kitchen; delivering accompaniments and condiments from service bars. Responds to additional patron requirements by inquiring of needs; observing dining process. Maintains table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs. Concludes dining experience by acknowledging choice of restaurant; inviting patrons to return. Obtains revenues by totaling charges; issuing bill; accepting payment; returning change or credit card and signature slip to patrons. Contributes to team effort by accomplishing related results as needed.

Brandon, Fl

Provided customer service in a fast-paced retail atmosphere. Handled cash-flow, back-room, front of store sales model, and supervisory positions. Expected to create and maintain a long-term relationship with the customers in order to achieve sales goals and represent the store in a positive manner while ensuring recurring business. Responsible for assisting customers with choices and help them locate them and provide information about the product in question

Brandon, Fl

Trained new associates and performed supervisory posts across the various positions within the establishment. Trainers are responsible for developing the knowledge and skills of a company’s workforce. They ensure that a company has a workforce that can meet its current and future business objectives, and deliver quality products and services that meet customers’ needs. By developing skills and helping individuals reach their potential, trainers help to build employee satisfaction, making it easier for companies to attract and retain a quality workforce

Bachelor Of Arts - Ba, Psychology And Sociology

Associate Of Arts - Aa, Liberal Arts And Sciences/Liberal Studies