Benjamin Esch Email & Phone Number

New York, NY, US

• Lead implementation and continuous support of bespoke solutions with our GlobalLink suite of products for large, complex engagements with Enterprise clients
• Design and implement holistic strategies for technology programs
• Manage full life cycle of the technology onboarding process for localization enterprise level solutions
• Act as client advocates and consultants to arrive at solutions that meet the needs of different client teams, and the enterprise as a whole
• Design customized workflows and bespoke client documentation
• Help clients and supplier teams alike to think critically about current setups and processes; advise on opportunities to streamline and find efficiencies

New York, NY, US

• Manage full life-cycle of the technology on-boarding process for localization enterprise level solutions
• Act as client advocate in order to meet and manage expectations during implementation
• Design workflows and design client facing documentation
• Troubleshoot client technology issues
• Train client and internal production on implementation setup

Stamford, CT, US

• Lead translation and localization initiatives with various internal stakeholders and localization vendors such as the launch of new languages and translation tool testing
• Applied new translation strategy, resulting in estimated $25M global revenue growth
• Perform same duties as Translation Supervisor (see below)

Stamford, CT, US

• Launched nine languages over three years for Starwood property and brand websites
• Implemented a performance management process and translation workflow that supports organizational and departmental goals and objectives
• Manage daily operations and relationship with translation and localization vendors
• Lead a team of 15 Global Content language specialists
• Recruit and train new Global Content language specialists and contractors
• Track key metrics and other performance measurements

Stamford, CT, US

• Developed and deployed work processes for new Global Content translation team
• Accurately translate, proofread, and edit German content for nine brands and 1200+ hotels worldwide on Starwood’s brand websites
• Ensure German content is accurately translated and culturally appropriate
• Conduct user acceptance and quality acceptance functional testing of content management system and translation tools
• Contribute to in-house translation projects aimed at reducing translation costs and processing time, as well as improving quality of translated content
• Consistently exceed all service level and quality expectations

• Accurately translate and maintain over 400 screens of software programs for third largest automobile dealership software provider in the United States
• Translate all error messages, help windows, and user guides for software applications for Parts, Service, and Accounting departments of automobile dealerships
• Perform functional testing for translated software
• Edit all German translations for screens, error and help messages, user guides, marketing materials and special projects
• Grade and evaluate all German translation samples submitted by prospective employees
• Train new employees in departmental procedures, use of translation software, and translation guidelines

• Devise and execute lesson plans and curriculum for German students of four different class levels.
• Implement assignments, which significantly revived students and faculties’ interest in the school’s German program.
• Considerably raised grades of over 90% of all German students from the previous year.