Benjamin Gibbs Email & Phone Number

San Diego, California, United States

Recent Projects:Mahogany Agency (https://mahogany.agency/)・Lead client interviews・Researched best in class and competitors・Built wires and proto’d ・Developed in Elementor ProBuena Onda Project (https://buenaondaproject.org/)・Redesigned and developed the Buena Onda Project website.Sappington Coaching (https://sappingtoncoaching.org/)・Redesigned and developed the Sappington Coaching's website.Presidium MD (Presidium Health)• Designed a… Show more Recent Projects:Mahogany Agency (https://mahogany.agency/)・Lead client interviews・Researched best in class and competitors・Built wires and proto’d ・Developed in Elementor ProBuena Onda Project (https://buenaondaproject.org/)・Redesigned and developed the Buena Onda Project website.Sappington Coaching (https://sappingtoncoaching.org/)・Redesigned and developed the Sappington Coaching's website.Presidium MD (Presidium Health)• Designed a client dashboard that provides healthcare professionals and providers with the latest industry news. Nice Cream• Organized & Lead the design & photography direction for the Nice Cream website.• Provide marketing and branding strategy to improve visibility and social media presence.Gordon Rush• Designed a product infographic template for the Gordon Rush shoe line.• Developed an internal site to showcase each product infographic. Show less

San Diego, California, United States

San Diego, California, United States

All Projects:D4SD: Design Summit• Provided ideation, research, strategy, and design to the D4SD site with Steven Dow and the D4SD Team.• Co-designed & facilitated each Design Jam workshops.Design Lab: Microsite• Currently designing & developing a site showcasing the Design Lab's philosophy, past projects & workflow.• This site will be used to present to existing & potential stakeholders.Sony: Connected Learning Pathway Event:• Research & implement… Show more All Projects:D4SD: Design Summit• Provided ideation, research, strategy, and design to the D4SD site with Steven Dow and the D4SD Team.• Co-designed & facilitated each Design Jam workshops.Design Lab: Microsite• Currently designing & developing a site showcasing the Design Lab's philosophy, past projects & workflow.• This site will be used to present to existing & potential stakeholders.Sony: Connected Learning Pathway Event:• Research & implement digital badging, open backpack & learning pathway infrastructure to the Design Lab.• Strategize and lead the design of the front-end student and community partner portals & build the back-end learning pathway structure alongside Kevin McGoldrick.• Build, test & host a live demo for community partners and UCSD grads & undergrads.• Create & facilitate an hour long activity & lesson plan to teach UCSD undergrads how to use prototyping tools.• Mentor in the Sony CLP Waypoint event. Show less

San Diego, California, United States

http://artifactinteractive.com/• Alongside the VP of Experience, we built the ActionNotes™ app, a tool by Artifact interactive design to create a seamless loop between in-person and online Church gatherings. • Co-hosted interactive case studies with Community leaders to build the app around their needs and the users. • Assisted in creating live demos for stakeholders and potential investors.

Greater San Diego Area

https://designforthehomeless.org/• Research and strategize with the D4H San Diego team to efficiently implement sanitation buses around heavily homeless areas.• Create case studies of heavily populated homeless areas in San Diego County. • Research and reach out to local shopping centers, bus companies & events for possible areas to use the sanitation centers to benefit the community.• Present these studies to potential investors, non-profits and volunteers.

San Diego, California

• Using Adobe InDesign, Photoshop, Illustrator and Acrobat, I edit and update existing medical labels to be in compliance with FDA regulation.

Greater San Diego Area

• Using Sketch, create low-fi and high-fi mockups.• Work in an Agile environment. Work with team (Experience designers and devs) to update and integrate changes to the software.

Greater San Diego Area

• Won the “Employee of the Quarter” for the Think Big award for my redesign of the Knowledge Base Tool. • UX Designer for the Knowledge Base Team. o Created wireframe that was approved by management.o Created style guide for department use.o To ensure appropriate changes to the interface, I held focus groups made up of 85 employees.o Utilized MS SharePoint for project management. o Collaborate with Head Trainer to implement new processes into the Knowledge Base… Show more • Won the “Employee of the Quarter” for the Think Big award for my redesign of the Knowledge Base Tool. • UX Designer for the Knowledge Base Team. o Created wireframe that was approved by management.o Created style guide for department use.o To ensure appropriate changes to the interface, I held focus groups made up of 85 employees.o Utilized MS SharePoint for project management. o Collaborate with Head Trainer to implement new processes into the Knowledge Base, improving the user experience for new hires. • Creator and UX Designer of the “Documentation: Best Practices” process.o “Documentation: Best Practices” is a process that streamlines communication within the Tech Support department.o Created wireframe that was approved by management.o Created style guide for the graphic and web designers.o To ensure appropriate changes to the interface, I held focus groups made up of a 2-3 reps from each team.o Utilized MS SharePoint for project management. o Created training documents for reps.o Trained each TS team in Arizona on how to properly explain troubleshooting steps and how to properly document after the call.• Created a department wide SOP to organize and improve the Email Reach Out process. (Implemented)• Was a mentor for new hires for 2 ½ years. Show less

Greater San Diego Area

• Received certificate for outstanding performance in call metrics and performance. • Within 5 months of being on the floor was assigned team leader.• Worked with supervisor on multiple projects to increase call center performance.

Greater San Diego Area

• Previously the top Salesman for 9 months before promotion.• Managed the Sales Team (3-4 agents).o Reported directly to CEO.o Created documentation processes to improve the department.