Benjamin Ortiz Email and Phone Number

• Facilitate communications between parents of Hispanic origins and school faculty• Research services and opportunities that can be provided to various groups of the community• Coordinate outreach efforts to involve parents of low-income children with the programs offered through the high school• Assist in the creation of programs to facilitate student involvement within the high school community• Assist guidance department with student services: high school enrollment, college applications, financial aid, scholarships• Instruct English as a Second Language courses twice a week during the evening for adults with limited English

• Provide technical support on all Bentley-distributed student mobile computers including hardware diagnostics and repair, and troubleshooting on the operating system and pre-installed software applications• Assist in interviewing applicants and contributing to the hiring decision• Conduct training of new employees• Supervise up to seven employees a day

• Facilitate community development through educational and social floor programs • RA advisor and liaison to Resident Hall Association for Collins Hall• Resource for residents to address questions or concerns, as well as mediate conflicts and enforce the college’s policies and procedures

• Assist IT Project Manager in managing scope, schedule, and financials of various projects• Assist with managing scope through change management process; duties consist of creating a change control by collecting information from business and IT groups, then submitting for review and approval by senior management• Collect information for weekly report for senior management; including status, effort to date, and estimates for remaining work• Attended weekly Business/IT management meetings to support the project manager

• Serve as one of department’s coordinators for Intranet project.• Develop, design, and migrate data for department’s new intranet site.• Organize intranet site to foster most efficient usage

• Led guided tours through Salem’s maritime historic sites on a daily bases• Assisted in the training of new employees regarding all procedures and policies and historical data• Orientated and directed hundreds of visitors at the Salem Visitor Center