- Generating new business opportunities with emerging pharmaceutical and biotech companies

- Implementing Vault PromoMats and MedComms to help teams streamline the creation, review, and distribution of compliant content - Launched a Veeva-branded events management app through SpotMe for our internal offsite, allowing attendees to view their agenda, industry experts, and connect with colleagues

- Implemented Veeva CRM for medical and sales teams by self-teaching Salesforce for pharmaceutical and biotechnology companies to enhance their business processes- Led multiple projects in converting their CRM from Salesforce Classic to Lightning, enabling a modernized and efficient user experience- Organized and instructed a team of consultants in creating user stories and testing scripts under a tight deadline to exceed client expectations- Assisted in creating an internal capstone, enabling new hires to acquire product knowledge, understand industry best practices, and enhance presentation skills- Constructed internal documentation for team members to leverage implementation best practices and terminology for Medical Science Liaisons

- Generated leads by analyzing and leveraging electric meter data, resulting in an increase in clients and sales of our Virtual Commissioning Program- Provided ongoing recommendations enabling reductions in energy consumption to maximize energy efficiency- Leveraged customer data in Salesforce and organized them in reports leading to further customer engagement

- Demonstrated product knowledge and provided a family friendly experience to meet and exceed sales goals and expectations- Assisted customers with discovering products by building relationships and understanding customer needs- Stocked and organized inventory ensuring items can be located quickly

- Maintained relationships through email engagement and hosted company forums, resulting in record breaking turnouts at the 2021 Solar Conference - Created event marketing materials for the company website and annual solar conference - Organized and prioritized conference speakers and attendees, placing them in the ideal seating section based on their professional field, thus providing a networking experience - Designed a user friendly resource guide by self teaching Wordpress for energy manufacturing representatives across the solar, wind, and nuclear industry to optimize their visit in Boulder- Interacted with participants creating discussions on new energy-products, ideas, and policies; allowing for networking and encouraging interaction among members

- Assisted the restaurant manager with the flow of customers and sat patrons promptly, allowing for a smooth and pleasant dining experience- Performed opening and closing duties, ensuring the restaurant was operated to exceed customer expectations- Focused on ensuring an enhanced dining experience for customers, thus managing expectations during long wait times- Managed large parties and organized special events, resulting in increased sales of food, drink, and merchandise