Benjamin Jarrett Email & Phone Number

Plano, Texas, United States

🔷 Instructional Designer and Analyst for a communication software used by 75,000+ users nationwide in Toyota and Lexus dealerships.🔷 Develop, create, and deploy training solutions via User Guides, Reference Cards, Online Help Systems, Storyboards, Training Videos, eLearning, and Training Environments. 🔷 Train, certify, and support a team of ~26 national trainers who support local Toyota and Lexus dealerships. 🔷 Meticulously translate technical documents and conceptual wireframes into easily understood training materials and software update communications. 🔷 Sought by external departments on best practices for how to develop, communicate, and provide adequate support for their products.🔷 Adept at quickly creating microlearning (guides, videos, and navigational tours) and deployment communication strategies for end-users.🔷 Experienced in collecting and analyzing adoption rates to adjust training approach, materials, and rollout methodology. 🔷 Consistently meet timelines and budgets for deployment. Experience working with international onsite and offshore teams.🔷 Train new hires and provide co-workers mentorship, guidance, and advice.

Chicago, Illinois

🔷 Training and course development for SAP implementation to 14,000 users for facilities in Canada and North America. 🔷 Primary focus in SAP Production, Materials Management, and bolt-on production control software. Created SAP user guides for Production and Materials Management.🔷 Conducted in-person training classes in SAP for SD (Sales), FICO (Financial), MM (Materials), PP (Production).🔷 Provided extensive go-live support in Sales and Distribution and Production Planning.

Fort Collins, Colorado

🔷 Human Resource Manager for 300+ temporary production/clerical employees. Conducted interviews, reference checks, hiring, payroll, and performance appraisals. Represented company in EEOC, work-comp, and unemployment cases. 🔷 Employees worked in manufacturing, assembly, warehousing/logistics, human resources, accounting, and clerical.🔷 Assessed and counseled employees for development and promotion to leadership roles.🔷 Reduced workers compensation claims from 26% to 4% by re-educating client. 🔷 Developed a comprehensive plan for recruiting, hiring, training, and scheduling of employees. 🔷 Provided a multilingual workplace in English and Spanish.

Bachelors, Family Science & Child Development, Cum Laude

Activities and Societies: Kappa Omacron Nu

Masters, Parapsychic Science, Alternative World History

Activities and Societies: Professional Education

Ph.D., Parapsychic Science, Alternative World History

Activities and Societies: Professional Education