Benjamin Brantley Email & Phone Number

Fort Collins, CO, US

Fort Collins, Colorado, United States

Fort Collins, Colorado Area

• Design and implement custom training systems used to keep staff District-wide up-to-date on best practices and new services offered by the library. These systems are regularly maintained and evaluated to keep abreast.
• Evaluate and maintain the weekly schedule of ~20 team members and coordinate with peers to pool resources in a manner that conserves costs in both time and talent. This includes cross-training employees in multiple.
• Regularly meet with several cross-functional teams to analyze key metrics in areas such as User Experience, ongoing professional development for staff, and Digital Literacy classes offered to the public.
• Manage a variety of projects ranging from improved internal procedures, launching new library services, and mentoring existing staff to help them gain experience in leadership, problem-solving, and role-specific.

• Assist patrons with connecting to and troubleshooting use of e-media collections via one-on-one sessions.
• Create curriculums for and lead a variety of in-person group classes on a variety of topics (Cybersecurity, Computer Comfort, Microsoft Word, Google Suite, Basic and Advanced Microsoft Excel, etc.)
• Produce and evaluate internal trainings on Digital Literacy, new systems and processes, and provide additional one-on-one support to individuals as required.

• Provide proactive and courteous service to library users by providing technological assistance, reader's advisory, and providing navigational assistance of physical collections and digital resources.
• Assist in designing and implementing Children's, Teen, and Adult programming.
• Maintain a robust familiarity of available resources and keen data retrieval and source checking abilities.
• Provide an inclusive, welcoming environment to a diverse population across library branches.

Fort Collins, Colorado, United States

• Review volunteer applications, set up interviews, initiate background check, and onboard new library volunteers.
• Receive, review, and post volunteer requests from library staff. Recruit volunteers to fill those needs.
• Sending out regular communication to volunteers.
• Keep volunteer records up-to-date and organized.

Northern Colorado

• Manage time and costs to complete deliveries in an effective and efficient manner.
• Maintain a high standard of customer service.
• Organize and maintain routes and schedules.

Fort Collins, Colorado

• Provide oversight and direction to Circulation Aides, Circulation Specialists, volunteers, and work-study staff in a constructive and engaging manner.
• Deescalate difficult patron interactions and potentially volatile situations creatively and empathetically while providing accurate and concise information.
• Complete all duties as needed to open and close library facilities including closing out registers, preparing daily deposits, running reports, clearing hold shelves, preparing incoming/outgoing materials, clearing the.
• Maintain an in-depth familiarity with all library buildings in Fort Collins in order to sub as needed.

Fort Collins, Colorado Area

• Professionally direct staff to complete a wide range of objectives in a positive, timely manner.
• Communicate clearly with staff and the general public verbally and in writing, passing on pertinent information as necessary. When necessary, resolving conflict in a reasonable and peaceful way.
• Engage in brainstorming and implementing new policies and procedures.
• Train new and existing staff and volunteers by discerning current and future training opportunities with individual needs in mind.
• Perform a variety of tasks under the direction of the Circulation Supervisor to organize, increase productivity, and complete short and long-term objectives for the circulation department.

Fort Collins, Colorado Area

• Complete objectives and maintain pace with an assortment of tasks pertaining to the flow of circulatory materials in the library as part of a larger team.
• Work directly with the public in the form of taking fines, assisting patrons with checkout, placing holds, and locating materials in addition to providing light reference assistance.
• Work along with teammates to create a fun, energetic atmosphere where tasks can be accomplished in an effective and engaging manner.