Benjamin Molini Email & Phone Number

Nashville, Tennessee, United States

- Developed and implemented a comprehensive multi brand design-to-development process, streamlining workflows and ensuring consistent brand identity across multiple dental practices. - Led design initiatives for 150 dental practices under the Specialty Dental Brands umbrella, delivering tailored design solutions that met specific client needs and brand guidelines. - Collaborated with cross-functional teams, including content creators and developers, to ensure seamless integration of design elements and maintain a cohesive user experience. - Organized projects together with the ad manager and analytics team to find effective ways to optimize conversions through user experience tests and conversion tracking.- Boosted SEO for over 20 practices by creating and executing robust design and content frameworks, resulting in up to an 80% increase in leads.

Port St Lucie, Florida, United States

- Successfully engaged and drove new business and consumer-based account sales- Consistently generated $20 000 MTM revenue while performing about 30% above given KPIs- Delivered comprehensive technical sales support assistance- Performed continuous account research to discover and and engage eligible sales targets- Maintained close relationships across business and consumer accounts to cross-sell new solutions when appropriate

Helsinki, Southern Finland, Finland

- Analyzed and monitored account usage patterns to identify and report risks and threats- Collaborated with internal anti money-laundering and anti-financial crime teams to prevent illegal client operations- Provided high-quality customer service over multiple channels to business banking customers while maintaining high client-confidentiality and safety procedures- Performed higher than average on all major key metrics including tickets solved and customer satisfaction- Studied and completed multiple anti-money laundering & financial crime prevention trainings- Coached customer service team to optimize efficiency and boost employee performance- Created support articles and customer service macros that aligned with the tone of voice and communication principles

Helsinki Area, Finland

- Planned and developed a new retail service design that enhanced customer satisfaction by 90% and boosted operational efficiency 100%.- Designed and launched a flagship retail store, creating a standout brand presence.- Deployed innovative systems to boost efficiency and sales, resulting in significant performance improvements.- Recruited, trained and managed a team of 15 across two locations, maintaining high customer service standards and delivering regular performance reports.

Helsinki Area, Finland

- Created compelling promotional materials to effectively showcase and market products. - Executed successful social media campaigns, significantly increasing website traffic and engagement. - Produced and edited diverse advertisements, cultivating a welcoming company image. - Supported brand visibility and growth through targeted digital marketing strategies.

Helsinki Area, Finland

Working as a consultant, providing graphic design & website development services for customers of AW.

Computer Science

Front & backend development boot camp. Languages include HTML5, CSS3, JavaScript, jQuery, Express.js, React.js, Node.js, MongoDB, MySQL.

Media Design, Web And Graphic Design