Benjamin Wong Email and Phone Number
Key Account Manager with 20 years of expertise in customer service and account management, I focus on developing strong connections that encourage customer loyalty and satisfaction. Throughout my career, I have effectively managed merchandising responsibilities while working seamlessly with cross-functional teams, such as manufacturing and logistics, to ensure order fulfillment and delivery on time.I approach customer encounters with a constantly professional and customer-centric perspective, motivated by a genuine desire to provide outstanding service. The good feedback I routinely receive from both clients and coworkers demonstrates my unwavering commitment to excellence.With my strong customer service abilities and drive to delivering exceptional experiences, I am confident in my ability to flourish in customer service and critical jobs.
Jiangsu Lugang Science & Technology Co., Ltd.
View- Website:
- lugangwool.com
- Employees:
- 27
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Sales ManagerJiangsu Lugang Science & Technology Co., Ltd.Kowloon, Hong Kong -
Key Account ManagerLinde Material Handling Jun 2024 - Nov 2024Hong Kong, Hong Kong SarManage 20+ key accounts, strengthening and long-standing relationship with existing/potential customers whilst actively identifying new key account.- Customize business plans to meet the specific requirements and unique needs of key accounts.- Stay up-to-date with Linde’s latest and best selling models, pricing, promotion plans and maintenance at the agreed cost levels.- Negotiate competitive trade terms, prompt maintenance and service renewal.- Facilitate synergy among internal departments to drive key account development.- Ensure the consistent maintenance of agreed service levels for key account retention and acquisition.- Conduct market research or sales analysis to explore new sales opportunities.- Regular updates on key account information and activities for business review. -
Senior Key Account ExecutiveLinde Material Handling Jan 2024 - Jun 2024Hong Kong, Hong Kong SarGlobal provider of solutions for material flow. One of the world's largest manufacturers of forklift trucks and warehouse equipmentAct as primary contact for existing and potential customers, develop new state-based key accounts and implement business development plans.- Handle tenders, conuct site inspections and build truck specifications on baseplan. - Proficient in equipment specifications, features and benifits. - Communicate customer-related matters to relevant departments and participate in sales meetings. - Document meetings and maximize sales opportunities. -
Senior MerchandiserCobalt Fashion Aug 2014 - Dec 2023香港特別行政區 香港Well-established exporter of fully-fashioned knitwear of Ladies, Men and children, offer vertical capabilities from yarn spinning, product development to sweater production.Key contacts of the regional teams, brand buying offices, local and overseas production lines for fashion sweater product development and production for customer from UK and Europe.- Manage the product development and production process with buying offices in sampling and brand presentation, quality sourcing, quotation negotiation and production in cost-effective solutions. - Follow through the order and report until the shipment is completed in a timely manner.- Partner with the regional teams to monitor factories in China and SouthEast Asia to ensure the quality, production and shipments are delivered as required.- Handle merchandising activities encompassing product development, yarn sourcing, quotation, production follow-up, and bulk delivery. -
Senior Account ExecutiveTri-M International (Hk) Limited Oct 2011 - Jul 2014Hong Kong SarYarn trading companyBuild strong relationships with knitting factories and brand buying offices from worldwide for yarn trading.- Regular visit and explore new customers in yarn development and sourcing, - Sample and pricing plan presentation, as well as complete sales orders.- Supervise production operations with factories in China, follow through the material quotation, sales invoice and ex-factory within the timeline.- Assist in merchandising activities from product development, yarn sourcing, bulk delivery.- Follow up and provide solutions for problem cases in quality and exports.
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Sales & Marketing Executive必維國際檢驗集團 Jun 2011 - Oct 2011香港特別行政區Global leader in Testing, Inspection and Certification (TIC).Work with the division head in Shanghai, and develop potential opportunities for verification of conformity and inspection services.- Visit trade shows and buying events to approach potential customers in Hong Kong and Philippines.- Organize training, workshops and seminars for the brand and service presentation.- Collect market intelligence, including industry and product trends, - Competitor product and services, and report the customer feedback for sales opportunity and strategic plan formulation. -
Senior Account ExecutiveNovetex Textiles Limited Oct 2009 - May 2011香港特別行政區 香港Yarn spinner with headquarter located in Hong Kong and spinning and dyeing factories located in Zhuhai, southern China.- Maintain solid relationships with local and overseas vendors and customers by regular visit to identify new needs and identify business opportunities.- Stay close contacts with the assigned accounts to present new samples, check their needs and identify business opportunities.- Immediate follow up order placement, payment and delivery.- Keep up with the market trends, yarn sourcing and development.- Negotiate pricing and trade terms with suppliers.- Visit trade fairs to expand customer base and achieve sales targets. -
Assistant Sales ManagerFibre Agencies Co., Ltd May 2008 - Jul 2009Yarn trading company- Strategic account development and maintenance with buying offices in the US and Europe to formulate sales plans and achieve business objectives.- Regularly connect with buying offices to identify new and potential demands, present seasonal samples and trends, and propose respective solutions.- Negotiate pricing and terms with suppliers, and counter-propose plans and quotations to tailor the customer needs.- Review sales performance with the assigned key accounts for budget allocation.- Visit trade events / fairs to build the network and expand the customer base; also update the market and product trends with the management.
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Senior Account ExecutiveNovetex Textiles Limited Mar 2003 - May 2008Yarn spinner with headquarter located in Hong Kong and spinning and dyeing factories located in Zhuhai, southern China.- Maintain solid relationships with local and overseas vendors and customers by regular visit to identify new needs and identify business opportunities.- Stay close contacts with the assigned accounts to present new samples, check their needs and identify business opportunities.- Immediate follow up order placement, payment and delivery.- Keep up with the market trends, yarn sourcing and development.- Negotiate pricing and trade terms with suppliers.- Visit trade fairs to expand customer base and achieve sales targets.
Benjamin Wong Education Details
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Hong Kong School Of DesignHonor -
Clothing Industry Training AuthoritySweater Manufacturing Training Course -
Commerical Business Consulting LtdStrategic Credit Management Training Program -
Asian Fitness Professionals InstituteFitness Foundation Certification -
Asian Fitness Professionals InstituteCertified Personal Fitness Trainer -
International Personal Trainer InstituteCertified Personal Fitness Trainer -
Hong Kong Certificate Education Of Examination
Frequently Asked Questions about Benjamin Wong
What company does Benjamin Wong work for?
Benjamin Wong works for Jiangsu Lugang Science & Technology Co., Ltd.
What is Benjamin Wong's role at the current company?
Benjamin Wong's current role is Sales Manager.
What schools did Benjamin Wong attend?
Benjamin Wong attended Hong Kong School Of Design, Clothing Industry Training Authority, Commerical Business Consulting Ltd, Asian Fitness Professionals Institute, Asian Fitness Professionals Institute, International Personal Trainer Institute, Salesian English School, Hong Kong.
Who are Benjamin Wong's colleagues?
Benjamin Wong's colleagues are 李风元, 缪进义, 唐李兵, 黄尹杰, 吴金桥, 袁文俊, 常宏强.
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Benjamin Wong
Hong Kong Sar -
Benjamin Wong
Hong Kong Sar -
4nextbuzz.nl, railsant.com, inspiresynergy.com, nextbuzzmedia.com
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3cn.vesuvius.com, knorr-bremse.com, goodman.com
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